Charter Coordinator

Flexjet LLC; Cleveland (OH); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Flexjet LLC is seeking a Charter Coordinator to support our Operations team in Cleveland. The role collaborates with Scheduling and outside suppliers to ensure owner trips meet standards and expectations.

You will request charters, learn fleet details, confirm suitable aircraft, negotiate pricing, and monitor vendor performance while maintaining high levels of service.

Qualifications

• Bachelor’s degree or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
• Knowledge of FARs in regard to Part 91, 121, or 135 airline operations is preferred.
• Must have working knowledge of Microsoft Office products and the aptitude to learn customized company software programs.

Responsibilities

• Request charter quotes from third party providers via phone, email, and/or web.
• Develop an expert understanding of the aircraft in our fleet as well as available aircraft in the charter market (i.e. range, capacity, necessary runway length etc.)
• Ensure that trips are scheduled on aircraft that meet owner expectations and specifications.
• Identify and elevate issues of immediate importance to operations management and client services.
• Negotiate pricing to optimize buying strategies.
• Establish strong working relationships with charter vendors as well as develop new relationships.
• Ensure Flexjet safety standards are met by vendors prior to every trip.
• Flight follow every trip to ensure on time performance.
• Audit and approve invoices for payment.
• Monitor vendor performance and contract compliance.
• Provide excellent customer service through prompt communication and fanatical attention to detail.
• Perform other related duties and responsibilities as assigned by management.

Skills

Fast-paced environment

Detail oriented

Oral/written communication

Problem solving

Teamwork

Education

Bachelor’s degree or equivalent (2-year college/technical school)

Aviation/logistics experience 1-3 years

Tools

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

Flexjet is currently seeking qualified individuals to join our Operations department as a Charter Coordinator. This position works closely with the Scheduling Department and outside suppliers to ensure all Owner trips are covered to meet company standards and the expectations of our Owners.

Responsibilities:

• Request charter quotes from third party providers via phone, email, and/or web.
• Develop an expert understanding of the aircraft in our fleet as well as available aircraft in the charter market (i.e. range, capacity, necessary runway length etc.)
• Ensure that trips are scheduled on aircraft that meet owner expectations and specifications.
• Identify and elevate issues of immediate importance to operations management and client services.
• Negotiate pricing to optimize buying strategies.
• Establish strong working relationships with charter vendors as well as develop new relationships.
• Ensure Flexjet safety standards are met by vendors prior to every trip.
• Flight follow every trip to ensure on time performance.
• Audit and approve invoices for payment.
• Monitor vendor performance and contract compliance.
• Provide excellent customer service through prompt communication and fanatical attention to detail.
• Perform other related duties and responsibilities as assigned by management.

Qualifications:

EDUCATION & EXPERIENCE

• Bachelor’s degree or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
• Knowledge of FARs in regard to Part 91, 121, or 135 airline operations is preferred.
• Must have working knowledge of Microsoft Office products and the aptitude to learn customized company software programs.

REQUIRED SKILLS

• Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must be detail oriented and able to work productively, independently, or within a team.
• Excellent oral/written communication and problem resolution skills are required.
• Successful candidate will maintain a high level of professionalism while multi-tasking various real time situations in a fast-paced environment.
• Our operation is 365/24/7 and candidates must be willing to work nights, weekends, and holidays as schedule dictates.