Aviation Catering Account Manager – Onsite Phoenix

SkyChefs; Phoenix (AZ); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Employer-paid life insurance

401(k) with company match

Paid vacation, sick time, and holidays

Tuition reimbursement

Free meals and on-site parking

Long-term career growth

Job summary

SkyChefs in Phoenix, USA is seeking an Account Manager to be the strategic link between airline partners and SkyChefs operations. You will ensure service excellence, strong client relationships and contract compliance across multiple touchpoints.

In this on-site role, you will oversee day-to-day account activities, collaborate with operations teams, and drive improvements in performance, safety, and quality standards while managing budgets and schedules.

Qualifications

• Bachelor’s degree or equivalent combo of education and experience is required.
• 3–5 years in customer-facing, operations, service, account management or logistics.
• Experience in aviation, airline catering, food service, hospitality, transportation or supply chain operations is preferred.

Responsibilities

• Serve as the primary contact for airline partners and coordinate with internal teams.
• Ensure accurate account billing, provisioning and service delivery per agreements.
• Monitor performance metrics and drive continuous improvement in service levels.
• Manage inventory, par levels and equipment to support operations.
• Coordinate audits, reviews and special projects with cross-functional teams.

Skills

Communication

Relationship building

Organizational skills

Problem solving

Education

Bachelor's degree in Business, Hospitality, Aviation, Supply Chain, or related field

Tools

Microsoft Office Suite

Job description

SkyChefs in Phoenix, USA is seeking an Account Manager to be the strategic link between airline partners and SkyChefs operations. You will ensure service excellence, strong client relationships and contract compliance across multiple touchpoints.

In this on-site role, you will oversee day-to-day account activities, collaborate with operations teams, and drive improvements in performance, safety, and quality standards while managing budgets and schedules.