Aviation Cargo Operations Leader

Swissport; Virginia (MN); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International is seeking a dedicated leader to oversee cargo service delivery and shift operations at IAD. You will plan and manage the cargo office and warehouse activities in line with policy and procedures, ensuring high performance and customer satisfaction.

The role offers full-time employment with competitive benefits, including health, dental, life, and 401(k) plans, along with paid time off and holidays. Salary is around $85,000 per year.

Qualifications

• Minimum of 5 years management experience within the industry.
• Bachelor's Degree (or higher) preferred.
• General office and warehouse operations skills.

Responsibilities

• Take full shift leadership and management responsibility of cargo office and warehouse operations.
• Participate in running and developing all aspects of the operations and business.
• Work with peers to maintain a well-functioning relationship between all shifts.
• Understand contractual customer obligations, service quality and SLA requirements.
• Track productivity, quality, and financial performance; act to meet targets.
• Coordinate safety and quality initiatives.
• Ensure operations follow Swissport SOPs and staff processes.
• Maintain highest health, safety and security standards.
• Communicate with staff and develop a feedback culture; manage performance and development.
• Provide progress reports, audit schedules, and safety/quality assessments.
• Engage with customers to develop proactive feedback culture.
• Identify and mentor potential Swissport leaders.
• Be flexible to work any shift and coordinate tasks daily.

Skills

Management experience

Operational leadership

Customer focus

Communication skills

Team building

Education

Bachelor's Degree

Job description

Swissport International is seeking a dedicated leader to oversee cargo service delivery and shift operations at IAD. You will plan and manage the cargo office and warehouse activities in line with policy and procedures, ensuring high performance and customer satisfaction.

The role offers full-time employment with competitive benefits, including health, dental, life, and 401(k) plans, along with paid time off and holidays. Salary is around $85,000 per year.