Aviation Brand Experience Lead

Skyservice Business Aviation Inc.; Florida; On-site; USD 42,000 - 63,000; Full time

Job summary

Fontainebleau Aviation a Skyservice Company seeks a Brand Ambassador to elevate the client experience by building strong relationships with new and existing clients at the facility in Florida.

You will represent the brand, communicate across teams, respond to client needs, and participate in industry events to attract business while learning the business and staying updated on aviation trends.

Qualifications

• High school diploma or equivalent.
• 3–5 years of aviation experience or relevant customer service experience.
• Valid driver's license and strong communication skills.
• Proficiency with Excel and familiarity with aviation software is preferred.

Responsibilities

• Represent the Brand by delivering exceptional service that aligns with the company image.
• Cultivate relationships with clients, understand operational needs, and identify opportunities.
• Facilitate communication between executive and operations teams to resolve issues.
• Monitor client satisfaction and share insights with leadership to inform decisions.

Skills

Communication

Interpersonal skills

Customer service

Bilingual

Driver's license

Problem solving

Decision making

Education

High School Diploma

Tools

Excel

X1 aviation software

FlightBridge

Job description

Fontainebleau Aviation a Skyservice Company seeks a Brand Ambassador to elevate the client experience by building strong relationships with new and existing clients at the facility in Florida.

You will represent the brand, communicate across teams, respond to client needs, and participate in industry events to attract business while learning the business and staying updated on aviation trends.