Aviation Gate Concierge - Front-Line Service

Skyservice Business Aviation Inc.; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Fontainebleau Avitaion a Skyservice Company seeks a Gate Greeter to manage the FBO entrance for arriving and departing aircraft and vehicles. You will deliver first-class customer service as passengers and crew meet at the gate, coordinating with OC or Supervisor and maintaining a safe, organized gate area.

This role requires lifting up to 50 lbs, signing in visitors, issuing ramp passes, and guiding vehicles through the lot.

Qualifications

• High school diploma or GED.
• Clean driving record and Valid Driver’s License.
• No special licenses or certificates required.
• No previous experience required.

Responsibilities

• Meet and greet arriving and departing aircraft vehicles at the entrance gate.
• Signing visitors in, providing directions, handling deliveries, and operating gate locks.
• Issue ramp passes and ramp driving guidelines to all vehicles needing AOA access.
• Complete daily Guardhouse Daily Checklist and Daily Vehicle Lot Log.
• Communicate to the OC or Supervisor all vehicles that need AOA assistance and AOA access.
• Assist passengers and crew with luggage at lobby entrances (lift up to 50lbs).
• Use written, verbal, digital and radio communication to send and receive information.
• Other duties as assigned by supervisor or management.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or GED

Job description

Fontainebleau Avitaion a Skyservice Company seeks a Gate Greeter to manage the FBO entrance for arriving and departing aircraft and vehicles. You will deliver first-class customer service as passengers and crew meet at the gate, coordinating with OC or Supervisor and maintaining a safe, organized gate area.

This role requires lifting up to 50 lbs, signing in visitors, issuing ramp passes, and guiding vehicles through the lot.