Aviation Accounts & Operations Leader

Worldwide Flight Services; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

DailyPay pay options

Wellness programs

401k program

Job summary

Worldwide Flight Services in New York seeks an Account Manager to oversee a business unit and maintain assets, staff, and facilities at the highest standards. You will foster strong relationships with airport authorities, manage daily operations, and ensure contracts and security regulations are met.

You will lead staff, monitor budgets, and ensure labor cost control while maintaining compliance with TSA rules. This role requires aviation experience and a proactive, security-minded approach.

Qualifications

• Bachelor's degree in Business, Aviation Management, or related field (or equivalent work experience).
• 3-5 years of management experience, preferably in aviation or a related industry.
• Strong understanding of TSA regulations and airport security protocols.
• Experience managing budgets, scheduling, and labor cost allocation.
• Ability to supervise, motivate, and train staff.
• Independent judgment and decision-making skills.
• Must be able to work weekends, holidays, and days off.

Responsibilities

• Build and maintain strong relationships with airport authorities and participate actively in the airport community.
• Ensure the account operates per contract terms and service level agreements.
• Supervise staff, delegate tasks, and create succession plans for leadership development.
• Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
• Manage attendance records, ensure staffing coverage, and control labor budgets.
• Maintain compliance with TSA legislation and the corporate security program.
• Conduct audits to ensure operational continuity and adherence to regulations.
• Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
• Other duties as requested by WFS or customer leadership team.
• Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.

Skills

TSA regulations

Staff supervision

Budget management

Leadership

English proficiency

Education

Bachelor's degree in Business or Aviation Management

Tools

MS Office

Operations management software

Job description

Worldwide Flight Services in New York seeks an Account Manager to oversee a business unit and maintain assets, staff, and facilities at the highest standards. You will foster strong relationships with airport authorities, manage daily operations, and ensure contracts and security regulations are met.

You will lead staff, monitor budgets, and ensure labor cost control while maintaining compliance with TSA rules. This role requires aviation experience and a proactive, security-minded approach.