Air Cargo Accounts Leader — Secure, Efficient Ops

Worldwide Flight Services (WFS); Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

DailyPay pay advance

On the spot awards

Quality medical care

Travel Discounts, Pet insurance, and更多

Wellness Programs

401k program

Internal Mobility and transfers

Job summary

Worldwide Flight Services (WFS) is seeking an Account Manager to oversee a business unit, maintaining assets, customers, staff, and facilities at the highest standards. You will foster relationships with airport authorities, manage daily operations, and ensure contract compliance and security regulations are followed.

The role requires managing budgets and staffing, supervising teams, and driving pipeline improvements while representing WFS with integrity and professionalism across aviation

Qualifications

• Bachelor’s degree in Business, Aviation Management, or related field, or equivalent experience.
• 3–5 years of management experience, preferably in aviation.
• Strong knowledge of TSA regulations and airport security protocols.
• Experience managing budgets, scheduling, and labor cost allocation.
• Ability to supervise, motivate, and train staff.

Responsibilities

• Build and maintain strong relationships with airport authorities and participate actively in the airport community.
• Ensure the account operates per contract terms and service level agreements.
• Supervise staff, delegate tasks, and create succession plans for leadership development.
• Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
• Manage attendance records, ensure staffing coverage, and control labor budgets.
• Maintain compliance with TSA legislation and the corporate security program.
• Conduct audits to ensure operational continuity and adherence to regulations.
• Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
• Other duties as requested by WFS or customer leadership team.
• Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
• Represent the company's image with integrity and professionalism.

Skills

Leadership

Communication

Staff mentoring

Budget management

Problem-solving

Team supervision

English proficiency

Education

Bachelor’s degree in Business, Aviation Management, or related field

Tools

MS Office

Operations management software

GSE knowledge

Job description

Worldwide Flight Services (WFS) is seeking an Account Manager to oversee a business unit, maintaining assets, customers, staff, and facilities at the highest standards. You will foster relationships with airport authorities, manage daily operations, and ensure contract compliance and security regulations are followed.

The role requires managing budgets and staffing, supervising teams, and driving pipeline improvements while representing WFS with integrity and professionalism across aviation