Aviation Account Manager: Grow Client Partnerships

PrimeFlight Aviation Services; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

PrimeFlight Aviation Services is seeking an Account Manager in Jacksonville, FL to maintain client records, ensure satisfaction, and promote new business. You will manage payments, resolve issues, and support service or product selection while building new partnerships and aligning with KPIs and SOPs.

Key skills include excellent communication, problem solving, and experience in travel-related fields. The role requires coordination with internal teams and flexible scheduling to meet client needs.

Qualifications

• 2 Years of Customer Management or Sales Experience
• Knowledge of the Aviation Industry
• Ability to access and interpret information in print and electronically
• Pass a background check and drug screen

Responsibilities

• Develop and maintain strong relationships with clients, understanding their requirements and ensuring their satisfaction
• Collaborate with clients to identify opportunities for service enhancements and provide solutions to meet their goals
• Coordinate with internal departments to ensure timely and effective delivery of services to clients
• Monitor client accounts, track performance metrics, and analyze data to identify trends and areas for improvement
• Prepare and present regular reports to clients, summarizing service performance, achievements, and recommendations
• Resolve client inquiries, concerns, and issues promptly and professionally

Skills

Client relationships

Communication

Problem solving

Travel industry experience

Customer management

Sales experience

MS Office

Tools

IPads/Tablets

Computers

Mobile devices

Job description

PrimeFlight Aviation Services is seeking an Account Manager in Jacksonville, FL to maintain client records, ensure satisfaction, and promote new business. You will manage payments, resolve issues, and support service or product selection while building new partnerships and aligning with KPIs and SOPs.

Key skills include excellent communication, problem solving, and experience in travel-related fields. The role requires coordination with internal teams and flexible scheduling to meet client needs.