AVC, ServiceFirst Shared Services — Transformation Leader

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of North Carolina - Chapel Hill is seeking an Assistant Vice Chancellor of ServiceFirst. This executive role focuses on efficient service delivery, strategic planning and change management across finance, human resources, and academic/professional services.

The ideal candidate will have at least eight years of relevant experience and a Master's degree in business or public administration. Responsibilities include driving service standardization and championing a service-first culture.

Qualifications

• Minimum eight years of relevant experience in finance, HR, or technology.
• Five years of managerial responsibilities required.
• Experience in higher education administration preferred.

Responsibilities

• Develop and implement strategic planning and change-management frameworks.
• Achieve improvements in cost efficiency and service quality.
• Serve as the primary executive partner to Deans and administrative leadership.

Skills

Leadership

Strategic planning

Customer service

Finance management

Change management

Education

Master's degree in business or related field

Relevant post-baccalaureate degree

Job description

The University of North Carolina - Chapel Hill is seeking an Assistant Vice Chancellor of ServiceFirst. This executive role focuses on efficient service delivery, strategic planning and change management across finance, human resources, and academic/professional services.

The ideal candidate will have at least eight years of relevant experience and a Master's degree in business or public administration. Responsibilities include driving service standardization and championing a service-first culture.