Avaya Voice Process Engineer

EROS Technologies Inc.; Princeton (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology firm based in Princeton, NJ, is seeking a professional to ensure the stability and integrity of their Voice Network Services. The successful candidate will need a solid understanding of VOIP protocols, develop support policies for Voice Administrators, and possess skills in networking and Avaya products. This is a 6-month contract role. Join us in providing seamless support and network stability to enhance user experience.

Responsibilities

• Ensure the stability and integrity of Voice Network Services.
• Develop policies and procedures for Voice Administrators.
• Support users with seamless VOIP services.

Skills

Problem solving

Analytical skills

Logical skills

Knowledge of VOIP protocols

Networking skills

Tools

Avaya products

Networking routers

Switches

Job description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Location: - Princeton, NJ

Duration: - 6 Month Contract

Job Description:-

• Ensure the stability and integrity of Voice Network Services.
• Excellent problem solving, analytical and logical skills
• Develop policies, procedures for Voice Administrators in order to provide seamless support to users.
• Have clear understanding on VOIP protocols like SIP, H.323 and MGCP
• Need to have good knowledge on Avaya products.
• Should have experience in basic networking skills such as routers & Switches (Voice gate ways).

Additional Information

All your information will be kept confidential according to EEO guidelines.