AV Technician

BENCHMARK; Roanoke (VA); On-site; USD 26,000 - 32,000; Part time

Job summary

Pyramid Global Hospitality is seeking an A/V Technician for the Hotel Roanoke & Conference Center in Roanoke, VA. The role covers setup, operation, troubleshooting, and breakdown of audio, video, and lighting for hotel events and client functions.

Expect shift variation with mornings and evenings; weekends and holidays required. The position focuses on mastering a specialty area (Audio, Video, or Lighting) while maintaining knowledge of all A/V disciplines.

Qualifications

• Must have at least 6 months of production background in theater, sound, video, photography or computers.
• High school graduate or equivalent.
• Ability to communicate effectively with meeting planners, trainers, and corporate executives.
• Basic computer skills including knowledge of Microsoft Word and Excel.
• Prefer knowledge of PowerPoint.
• Excellent interpersonal skills.
• Previous guest services experience.
• Ability to lift 30 lbs. on a regular basis.
• Must be able to work variable hours, including weekends and holidays.
• Familiarity with basic office equipment, including computers, printers, fax, and copy machines.

Responsibilities

• Set up projectors, large screens, pipe and drape, staging, and other event equipment for meetings, conferences, and special events.
• Install, secure, and manage audio, video, power, and network cabling as needed.
• Climb ladders up to 16 feet and operate scissor lifts up to 20 feet to hang banners, adjust lighting, and complete event setups.
• Safely transport, move, and position audio-visual equipment weighing up to 75 pounds.
• Assist with the assembly and breakdown of event equipment before and after functions.
• Ensure all equipment is properly secured, tested, and ready for client use.

Skills

Production background

Guest services experience

Basic computer skills (Word, Excel)

Education

High school diploma or equivalent

Tools

PowerPoint

Microsoft Word

Excel

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

The A/V Technician is responsible for the setup, operation, troubleshooting, and breakdown of audio, video, and lighting equipment for hotel events and client functions. As skills develop, this position will focus on mastering one specialty area (Audio, Video, or Lighting) while maintaining a working knowledge of all A/V disciplines. Part-Time Position Shifts will vary between mornings and evenings depending on event schedules and operational needs. Candidates must have the flexibility to work weekends and holidays.

• Set up projectors, large screens, pipe and drape, staging, and other event equipment for meetings, conferences, and special events.
• Install, secure, and manage audio, video, power, and network cabling as needed.
• Climb ladders up to 16 feet and operate scissor lifts up to 20 feet to hang banners, adjust lighting, and complete event setups.
• Safely transport, move, and position audio-visual equipment weighing up to 75 pounds.
• Assist with the assembly and breakdown of event equipment before and after functions.
• Ensure all equipment is properly secured, tested, and ready for client use.

What are we looking for?

• Must have at least 6 months of production background in any of the following: theater, sound, video, photography and or computers.
• High school graduate or equivalent.
• Ability to communicate effectively with meeting planners, trainers and corporate executives.
• Basic computer skills including knowledge of Microsoft Word and Excel.
• Prefer knowledge of PowerPoint.
• Excellent interpersonal skills.
• Previous guest services experience.
• Ability to lift 30 lbs. on a regular basis.
• Must be able to work variable hours, including weekends and holidays.
• Familiarity with basic office equipment, including computers, printers, fax, and copy machines.

Compensation: $19.00 - $23.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.