Food Service Assistant/ Busser Seasonal

BENCHMARK; Roanoke (VA); Presencial; USD 13.000 - 14.000; A tiempo parcial

Descripción de la vacante

The Hotel Roanoke & Conference Center, part of Pyramid Global Hospitality, is seeking Seasonal Food Service Assistants (Busser) to support servers, reset tables, and keep the dining room guest-ready during the holiday season.

Join a fast-paced, upscale casual dining environment at a historic Virginia property in Roanoke, with opportunities to learn restaurant operations and deliver exceptional guest service.

Formación

• Positive attitude and strong work ethic.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment and stay organized.
• Willingness to learn and provide outstanding guest service.
• Ability to stand, walk, bend, lift, and move throughout an active shift.
• AM, PM, weekend, and holiday availability required.

Responsabilidades

• Welcome guests with a friendly and professional attitude.
• Support servers by cleaning, resetting, and preparing tables quickly and efficiently.
• Maintain stocked and organized service stations throughout the shift.
• Assist with delivering water, and other service items as needed.
• Clear tables and help keep the dining room clean and guest-ready.
• Support the service and kitchen teams to ensure smooth restaurant operations.
• Maintain cleanliness and organization throughout the restaurant.
• Learn the details of restaurant operations and guest service standards.

Conocimientos

Customer service

Teamwork

Attention to detail

Hospitality

Descripción del empleo

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor‑style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State‑of‑the‑art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

We’re seeking energetic, customer‑focused team members to join our Food & Beverage team as Seasonal Food Service Assistants (Bussers). Looking for a great way to gain restaurant experience during the busy holiday season? This is an excellent opportunity for someone looking to begin a career in hospitality and restaurants while working in a fast‑paced, upscale casual dining environment. As a Busser, you'll play an essential role in creating an exceptional dining experience for our guests by supporting our servers, maintaining a clean and organized restaurant, and ensuring tables are ready for arriving guests. If you enjoy staying active, working as part of a team, and delivering great service, we'd love to meet you!

What You'll Do

• Welcome guests with a friendly and professional attitude.
• Support servers by cleaning, resetting, and preparing tables quickly and efficiently.
• Maintain stocked and organized service stations throughout the shift.
• Assist with delivering water, and other service items as needed.
• Clear tables and help keep the dining room clean and guest‑ready.
• Support the service and kitchen teams to ensure smooth restaurant operations.
• Maintain cleanliness and organization throughout the restaurant.
• Learn the details of restaurant operations and guest service standards.

What We're Looking For

• Positive attitude and strong work ethic.
• Excellent communication and teamwork skills.
• Ability to work in a fast‑paced environment and stay organized.
• Willingness to learn and provide outstanding guest service.
• Ability to stand, walk, bend, lift, and move throughout an active shift.
• AM, PM, weekend, and holiday availability required.

What are we looking for?

Compensation: $9.50 - $9.75

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.