AV Technician I

benchmark; College Station (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401k plan

Wellness platforms

Training programs

Pet insurance

Property discounts

Job summary

Pyramid Global Hospitality is seeking an Audio Visual Technician to support meetings, conferences, and special events at the Texas A&M Hotel and Conference Center in College Station. You will set up, operate, and maintain AV equipment, including sound systems, projectors, and lighting, while collaborating with clients and hotel staff to ensure flawless service.

Join a team that values hospitality, professionalism, and proactive problem-solving, delivering exceptional experiences for guests

Qualifications

• Experience setting up AV for meetings, conferences, and events.
• Strong client-facing communication and service orientation.
• Ability to troubleshoot AV systems and respond quickly to issues.

Responsibilities

• Set up, operate, and maintain AV equipment for meetings and events.
• Coordinate with clients, event planners, and hotel staff to ensure smooth delivery.
• Troubleshoot technical issues during events to minimize downtime.
• Provide professional, courteous service and support to attendees.

Skills

Audio/Visual setup

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Projectors

Lighting equipment

Audio consoles

Cameras

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

As a member of the Pyramid Global family, you'll enjoy comprehensive benefits including:

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio

Additional Full-time Benefits:

• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service

What you will have an opportunity to do:CULTURE & CHARACTER:

All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:

Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.

Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.

Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.

Dedication - We are unyielding in our commitment to walking our path and dedication to "Being the Difference" in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.

Excellence - We always strive to make today a little better than yesterday.

JOB DESCRIPTION:

The Audio Visual Technician supports meetings, conferences, and special events by setting up, operating, and maintaining audio/visual equipment, including sound systems, projectors, cameras, lighting, computers, and related technology. This role works directly with clients, event planners, and hotel staff to provide exceptional service and ensure all AV needs are met with professionalism and effi