AV Support Tech — Enterprise Meetings & Live Events

Horizontal Talent; San Francisco (CA); On-site; USD 51,000 - 54,000; Full time

Job summary

Horizontal Talent is seeking an on-site AV Support Specialist for our San Francisco office to ensure meeting spaces and live events run smoothly.

You will perform daily checks, maintain room equipment, assist with setups, and provide clear, patient support to employees and guests while contributing to knowledge sharing.

The ideal candidate has 2–4 years of hands-on AV experience, familiarity with Google Meet hardware, HDMI/USB-C, and basic networking.

Qualifications

• 2–4 years of hands-on AV support, IT help desk, or live event production experience.
• Basic understanding of AV signal flow including audio, video, and control systems.
• Familiarity with EDID, HDMI/USB-C cables, and CAT6 networking.

Responsibilities

• Serve as the primary on-site AV support resource for conference rooms and event spaces in the San Francisco office.
• Perform daily system checks and preventive maintenance on meeting room technology, including Google Meet hardware, displays, and integrated audio systems.
• Respond quickly to user-facing AV issues and provide clear, patient support to employees and guests.
• Assist with room setup, equipment staging, and live event support for meetings and events.
• Support live production tasks under guidance, including audio mixing and video switching as needed.
• Maintain cable organization, equipment readiness, spare parts, RMAs, and inventory records.
• Track support requests in a ticketing system and document issues, resolutions, room notes, and troubleshooting steps.
• Escalate complex issues with clear notes and sound troubleshooting practices.
• Contribute to process improvement and knowledge-sharing through documentation and cross-training.

Skills

AV support

IT help desk

Live event production

Google Workspace

Google Meet

Networking basics

Tools

HDMI

USB-C

CAT6

Job description

Horizontal Talent is seeking an on-site AV Support Specialist for our San Francisco office to ensure meeting spaces and live events run smoothly.

You will perform daily checks, maintain room equipment, assist with setups, and provide clear, patient support to employees and guests while contributing to knowledge sharing.

The ideal candidate has 2–4 years of hands-on AV experience, familiarity with Google Meet hardware, HDMI/USB-C, and basic networking.