AV Specialist II - Meeting & System Support

10 Nationwide Children's Hospital; Columbus (OH); In loco; USD 55.000 - 70.000; Tempo pieno

Descrizione del lavoro

You’ll work with diverse teams to support events, document changes, and uphold service workflows. This role demands independence and strong problem-solving skills while aligning with our mission.

Competenze

• Bachelor’s Degree or equivalent professional experience required.
• 3–5 years of AV experience or equivalent.
• Strong understanding of AV systems, signal flow, and troubleshooting.
• Experience supporting conferencing platforms and room systems.
• Proficiency with digital media capture and conversion equipment/software.

Mansioni

• Provides intermediate to advanced technical support to ensure AV systems and environments function effectively.
• Maintains reliability and performance of AV systems through routine monitoring, preventive maintenance, and updates.
• Diagnoses and resolves complex AV-related issues independently, escalating when appropriate.
• Provides operational and technical support for meetings and events, ensuring seamless setup and real-time issue resolution.
• Maintains documentation of issues, solutions, and system changes per service workflows.

Conoscenze

AV hardware & software expertise

MS Office & ticketing systems

Formazione

Bachelor’s degree or equivalent

Descrizione del lavoro

You’ll work with diverse teams to support events, document changes, and uphold service workflows. This role demands independence and strong problem-solving skills while aligning with our mission.