Senior AV Systems Engineer | Meetings & Events Support

Nationwide Children's Hospital; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH is seeking an experienced AV Technician to support, maintain, and optimize audiovisual systems across environments. You will independently troubleshoot issues and ensure seamless meeting and event delivery with real-time user assistance.

The role requires 3–5 years of AV experience, strong knowledge of signal flow, conferencing platforms, and room systems, plus a Bachelor’s degree or equivalent professional experience.

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• 3–5 years of AV experience or equivalent.
• Strong understanding of AV systems, signal flow, and troubleshooting.
• Experience supporting conferencing platforms and room systems.

Responsibilities

• Provides intermediate to advanced technical support to ensure AV systems and environments function effectively and meet user needs.
• Ensures ongoing reliability and performance of AV systems through routine monitoring, preventive maintenance, and system updates.
• Diagnoses and resolves complex AV-related issues independently, following established processes and escalating when appropriate.
• Provides operational and technical support for meetings and events, ensuring seamless setup, execution, and issue resolution in real time.
• Maintains accurate documentation of issues, solutions, and system changes while adhering to service workflows and escalation protocols.

Skills

Digital media capture and conversion

Microsoft Office & ticketing systems

Education

Bachelor’s degree or equivalent professional experience

Job description

Nationwide Children’s Hospital in Columbus, OH is seeking an experienced AV Technician to support, maintain, and optimize audiovisual systems across environments. You will independently troubleshoot issues and ensure seamless meeting and event delivery with real-time user assistance.

The role requires 3–5 years of AV experience, strong knowledge of signal flow, conferencing platforms, and room systems, plus a Bachelor’s degree or equivalent professional experience.