Senior AV Technician — Meetings & Events Specialist

Nationwide-Children; Columbus (OH); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

Nationwide Children’s Hospital in Columbus, OH seeks an experienced AV Technician to support, maintain, and optimize audiovisual systems across environments. The role ensures reliable meeting and event delivery, with independent issue resolution and real-time support.

The ideal candidate has 3–5 years of AV experience, strong signal flow knowledge, and proficiency with conferencing platforms, tickets, and MS Office.

Qualifications

• Demonstrated proficiency in digital media capture and conversion equipment and software.
• Proficiency in Microsoft Office and industry-standard ticketing systems and workflows.
• 3–5 years of AV experience, or equivalent.
• Strong understanding of AV systems, signal flow, and troubleshooting.
• Experience supporting conferencing platforms and room systems.

Responsabilités

• Provides intermediate to advanced technical support to ensure AV systems and environments function effectively and meet user needs.
• Ensures ongoing reliability and performance of AV systems through routine monitoring, preventive maintenance, and system updates.
• Diagnoses and resolves complex AV-related issues independently, following established processes and escalating when appropriate.
• Provides operational and technical support for meetings and events, ensuring seamless setup, execution, and issue resolution in real time.
• Maintains accurate documentation of issues, solutions, and system changes while adhering to service workflows and escalation protocols.

Connaissances

AV systems troubleshooting

Conferencing platforms

Signal flow knowledge

Independent worker

Prioritization

Formation

Bachelor or equivalent experience

Outils

Ticketing systems

Description du poste

Nationwide Children’s Hospital in Columbus, OH seeks an experienced AV Technician to support, maintain, and optimize audiovisual systems across environments. The role ensures reliable meeting and event delivery, with independent issue resolution and real-time support.

The ideal candidate has 3–5 years of AV experience, strong signal flow knowledge, and proficiency with conferencing platforms, tickets, and MS Office.