AV Service Technician

Daisy Orange County; Carrboro (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

401K plan

2 weeks of paid vacation

Paid sick time

Paid holidays

Bring Your Own Device stipend

Free uniforms

Opportunity for advancement

Job summary

A local AV service company in Carrboro is seeking an AV Service Technician to troubleshoot audio and visual equipment in various settings. Candidates should have a high school diploma, 3-5 years of relevant experience, and Control4 certification. Responsibilities include interpreting blueprints, managing user training, and collaborating with team members. The position offers competitive compensation and a comprehensive benefits package, including medical, dental, and a flexible schedule.

Qualifications

• 3-5 years of AV/Networking/Technology integration experience.
• Motivated to learn new technologies and processes.
• Capable of lifting items up to 50 pounds.

Responsibilities

• Read and interpret blueprints and diagrams.
• Manage end-user training and troubleshooting.
• Communicate daily with the project manager.
• Interact with builders and industry professionals.

Skills

AV/Networking /Technology integration

Control4 certification

Management skills

Troubleshooting

Client interaction

Education

High school diploma or equivalent

Tools

Hand and power tools

Job description

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end‑user training, troubleshooting, and follow‑through on escalation of issues.
• Collaborate on problem‑solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company‑issued tools, equipment, and vehicle.
• Interact with builders and other industry professionals in addition to clients.
• Communicate daily with the project manager about the progress of the project.

Qualifications

• High school diploma or equivalent.
• 3‑5 years of AV/Networking /Technology Integration experience.
• Control4 certification.
• Motivated to learn new technologies and processes.
• Exhibits strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Possess a valid North Carolina driver’s license and access to a reliable, insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods of time.

Schedule / Expected Work Hours

• We offer flexible, life‑friendly scheduling.
• May be required to work overtime.

Benefits

• Competitive compensation based on experience and skillset.
• Medical, Vision, and Dental insurance.
• 401K plan.
• 2 weeks of paid vacation.
• Paid sick time.
• Paid holidays.
• Bring Your Own Device stipend.
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Laptop & peripherals.
• Flexible schedule.
• Free uniforms.
• Opportunity for advancement.

Additional Information

We are a smoke, alcohol, and drug‑free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.