AV Production Technician — Live & Virtual Events

Biopharma Careers; Thousand Oaks (CA); On-site; USD 71,000 - 96,000; Full time

Job summary

Amgen is seeking an AV Production Technician to support planning, setup, operation, and delivery of high-quality live, hybrid, and virtual events across multiple spaces and platforms. You will work with Dante audio and NDI video workflows, streaming and webcasting, and virtual meeting tools to ensure polished, reliable productions.

The ideal candidate has hands-on experience in corporate event production, strong technical troubleshooting skills, and a customer-focused approach.

Qualifications

• Hands-on experience supporting live, hybrid, and virtual event production in a corporate, enterprise, auditorium, broadcast, or similar professional environment.
• Strong working knowledge of professional audio systems, including microphones, wireless systems, mixers/consoles, DSPs, signal flow, gain structure, and live audio troubleshooting.
• Practical experience with Dante audio, including device setup, routing, patching, monitoring, and troubleshooting.
• Strong working knowledge of professional video systems, including cameras, switchers, displays, video playback, capture devices, signal routing, and production workflows.
• Practical experience with NDI video, including NDI software, hardware devices, IP-based video workflows, and troubleshooting.
• Experience supporting streaming, webcasting, and virtual event platforms.
• Experience supporting collaboration platforms such as Webex, Microsoft Teams, and Zoom in live or executive-facing environments.
• Strong troubleshooting skills with the ability to remain composed and effective under pressure.
• Excellent customer service skills and the ability to communicate clearly with both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Self-directed, proactive, and comfortable learning new technologies, tools, and production workflows.

Responsibilities

• Support the end-to-end technical execution of live, hybrid, and virtual events, including meetings, town halls, webcasts, executive events, auditorium productions, and large-scale campus events.
• Operate, configure, and troubleshoot AV production systems, including audio consoles, video switchers, playback systems, cameras, microphones, encoders, decoders, displays, and control room equipment.
• Manage and support Dante audio networks, including audio routing, device configuration, signal flow validation, monitoring, and troubleshooting.
• Manage and support NDI video workflows, including NDI-enabled cameras, encoders/decoders, routing, discovery, software tools, and network-based video transport.
• Provide technical support for streaming and webcasting platforms, including event setup, testing, monitoring, and live support.
• Support virtual and hybrid meeting technologies, including Webex, Microsoft Teams, and Zoom, ensuring strong audio/video quality and a smooth user experience.
• Serve in multiple live production roles as needed, such as Audio Technician, Video Technician, Virtual Meeting Operator, Graphics Operator, Playback Operator, Streaming Technician, or Technical Support.
• Perform pre-event checks, equipment readiness assessments, signal testing, room validation, and quality control to ensure successful event delivery.
• Partner with event owners, coordinators, executives, presenters, and technical teams to understand event goals and translate them into effective production plans.
• Maintain auditoriums, and control room systems, including video walls, audio systems, control systems, networked AV devices, and production equipment.
• Troubleshoot issues quickly and professionally during live events, escalating when needed while maintaining a calm and solutions-focused presence.
• Support continuous improvement of AV production spaces, workflows, documentation, equipment standards, and operational procedures.
• Coordinate with vendors and internal technical teams for equipment repairs, upgrades, installations, and event-specific production needs.
• Deliver a high level of customer service while supporting a wide range of internal clients, including senior executives and business-critical stakeholders.

Skills

Strong communication

Customer service

Attention to detail

Organizational skills

Fast-paced environment

Self-directed

Education

Bachelor’s degree

Associate’s degree + 4 years experience

High school diploma + 6 years

Tools

Dante audio

NDI video

Webex

Microsoft Teams

Zoom

Live event production

Job description

Amgen is seeking an AV Production Technician to support planning, setup, operation, and delivery of high-quality live, hybrid, and virtual events across multiple spaces and platforms. You will work with Dante audio and NDI video workflows, streaming and webcasting, and virtual meeting tools to ensure polished, reliable productions.

The ideal candidate has hands-on experience in corporate event production, strong technical troubleshooting skills, and a customer-focused approach.