AV Operations Lead - Rooms, Events & Live Tech

Anthropic; New York (NY); Hybrid; USD 230,000 - 285,000; Full time

Job summary

Anthropic is seeking an AV Operations Specialist in New York to own the performance of conference spaces, manage the support queue, and provide event coverage. You’ll serve as the regional AV lead for Engineering and Production, preemptively spotting issues, maintaining room health, and turning learnings into repeatable team standards.

Ideal candidates bring 8+ years in AV operations or technical event support, strong room-system fluency, and the ability to work independently in a fast-paced

Qualifications

• 8+ years of hands-on AV operations or related field.
• Experience with live events, hybrid rooms, and production systems.
• Ability to triage, diagnose, and resolve AV issues quickly.
• Strong documentation and runbook creation skills.

Responsibilities

• Own the office AV spaces and ensure room health and readiness.
• Triage and resolve AV support tickets with clear context.
• Provide coverage for live and hybrid events with production systems.
• Direct AV contractors and coordinate with Workplace and IT.

Skills

AV operations

Event support

Room systems

Education

Bachelor's degree

Tools

Jira

Job description

Anthropic is seeking an AV Operations Specialist in New York to own the performance of conference spaces, manage the support queue, and provide event coverage. You’ll serve as the regional AV lead for Engineering and Production, preemptively spotting issues, maintaining room health, and turning learnings into repeatable team standards.

Ideal candidates bring 8+ years in AV operations or technical event support, strong room-system fluency, and the ability to work independently in a fast-paced