AV Onsite Technician – Hands-On Support & Live Events

AV Staffing Solutions; Salt Lake City (UT); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Life and disability benefits

Paid time off (3 weeks)

11 company-paid holidays

Parental leave after 1 year

Wellness programs

Training and professional development

Long-term career growth opportunities

Sign-on bonus

Job summary

AV Staffing Solutions seeks an AV Onsite Service Technician to join our Salt Lake City team. You will work onsite at a customer location, delivering day-to-day service, troubleshooting, and preventive maintenance for professional AV systems, including video conferencing, displays, and control systems.

This hands-on role requires strong troubleshooting, excellent customer service, and the ability to work independently in a client-facing environment.

Qualifications

• Hands-on experience in an AV service, support, installation, or operational environment.
• Hands-on experience with video and projection systems.
• Knowledge of professional AV systems, components, cabling, and signal flow.
• Experience with AV control technologies such as Crestron, Extron, AMX, Barco, Cisco, or similar.
• Familiarity with DSP/audio technologies such as QSC, Biamp, Dante/Audinate, ClearOne, or similar.
• Experience with video conferencing platforms such as Microsoft Teams, Zoom, Webex, Cisco, or Poly.
• Understanding of networked AV and basic network architecture.
• Strong troubleshooting and problem-solving skills.
• Strong PC and/or Mac computer skills.
• Excellent customer service and communication skills.
• Ability to work independently in a client-facing environment.

Responsibilities

• Provide onsite service and support for professional AV systems.
• Perform system start-up, operational checks, and preventive maintenance.
• Troubleshoot AV hardware, software, signal, and connectivity issues.
• Support professional audio, video, projection, displays, and control systems.
• Support video conferencing and collaboration platforms.
• Assist with AV installations, equipment replacements, and system upgrades.
• Use AV tools and test equipment to diagnose technical issues.
• Review system documentation, drawings, and schematics.
• Coordinate with vendors and manufacturers when additional support is required.
• Provide occasional live‑event support and client training.
• Document service activities and technical issues.

Skills

Hands-on AV service experience

Video & projection systems

AV systems cabling and signal flow

Crestron/Extron/AMX/Barco/Cisco

DSP/audio technologies

Video conferencing platforms

Networked AV basics

Troubleshooting skills

PC/Mac skills

Customer service & communication

Independent client-facing work

Education

Technical degree or related education

Job description

AV Staffing Solutions seeks an AV Onsite Service Technician to join our Salt Lake City team. You will work onsite at a customer location, delivering day-to-day service, troubleshooting, and preventive maintenance for professional AV systems, including video conferencing, displays, and control systems.

This hands-on role requires strong troubleshooting, excellent customer service, and the ability to work independently in a client-facing environment.