AV & Live-Stream Technician

State-of-Michigan; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

State of Michigan, through the Michigan Public Service Commission (MPSC), seeks an administrative/IT support technician to manage audio/video recordings, hardware/software inventory, and IT services for 200+ staff. You will assist with website and SharePoint tasks, streaming setup, and procurement while ensuring smooth operations across in-person and remote work environments.

The role involves coordinating IT purchases, supporting desktop and mobile devices, and providing technical assistance

Qualifications

• One year of experience performing administrative support activities equivalent to the 7-level in state service.
• One year of experience performing administrative support activities equivalent to the 8-level in state service.
• One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
• One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
• Possession of a Bachelor’s degree may be substituted for the experience requirement.
• Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Responsibilities

• Provide audio and video recording support for Michigan Public Service Commission (MPSC) meetings, streams, and podcasts.
• Handle hardware and software inventory, procurement, and system administration for MPSC staff.
• Assist over 200 staff with software and hardware needs both in-person and remotely; troubleshoot via email and Teams.
• Support websites and SharePoint content, operations, graphics, and applications development.
• Monitor IT purchases, administer MPSC-related websites and SharePoint sites, and aid in desktop/mobile setup as part of the IT team.

Education

High school diploma or equivalent

Job description

State of Michigan, through the Michigan Public Service Commission (MPSC), seeks an administrative/IT support technician to manage audio/video recordings, hardware/software inventory, and IT services for 200+ staff. You will assist with website and SharePoint tasks, streaming setup, and procurement while ensuring smooth operations across in-person and remote work environments.

The role involves coordinating IT purchases, supporting desktop and mobile devices, and providing technical assistance