AV & IT Technician I — Frontline Event & Systems Support

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Tuition reimbursement

Company 401k match

Paid time off & holidays

Bus transportation subsidy

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado seeks an AV/IT Technician to install PC hardware, assist with networking hardware, and perform routine maintenance. The role requires hands-on support, virus protection, licensing compliance, and coordination with vendors.

You will help with event setups, room arrangements, and cabling, contributing to a high-service hospitality environment. The position is full-time, Sunday through Wednesday, 8:00 AM to 6:30 PM, with benefits including

Qualifications

• 1-2 years experience in a high paced environment.
• Familiar with TCP/IP networking concepts.
• Familiar with Windows, Unix, OS400 operating systems.
• Experience with desktop applications and licensing compliance.

Responsibilities

• Install PC hardware for end users as directed by supervisor.
• Assist in installation of networking hardware and software.
• Perform routine backups and other operational tasks.
• Maintain and troubleshoot desktop hardware, printers, and related equipment.
• Install service releases and perform routine maintenance on desktop apps.
• Implement virus protection and security measures.
• Provide basic training on hardware and software usage to users.
• Coordinate with hardware/software vendors when needed.
• Maintain licensing information and ensure compliance at the user level.
• Document end user hardware/software installation, maintenance, licensing, and connectivity.
• Assist in room setup for events and pull low voltage cables.

Skills

Networking basics

PC hardware

End user support

Windows OS

Unix OS

OS/400 concepts

Licensing compliance

Guest service

Cable management

Education

IT education or equivalent

Tools

AS/400

Job description

Monarch Casino Resort Spa in Black Hawk, Colorado seeks an AV/IT Technician to install PC hardware, assist with networking hardware, and perform routine maintenance. The role requires hands-on support, virus protection, licensing compliance, and coordination with vendors.

You will help with event setups, room arrangements, and cabling, contributing to a high-service hospitality environment. The position is full-time, Sunday through Wednesday, 8:00 AM to 6:30 PM, with benefits including