AV & IT Systems Support Specialist

Altera Corporation; San Jose (CA); On-site; USD 83,000 - 110,000; Full time

Job summary

Altera Corporation in San Jose, CA is seeking an IT & Audio Visual Support Specialist to provide expert AV and conference room support across our workplace technology environment.

You will troubleshoot complex AV issues, install and maintain room systems, and collaborate with IT, Facilities, and vendors to ensure reliable meetings and events. This role is on-site with occasional after-hours support.

Qualifications

• Bachelor’s degree or equivalent experience in IT/AV.
• 2+ years supporting audiovisual systems or workplace tech.
• Strong familiarity with Teams and conference room tech.

Responsibilities

• Provide Tier 2/3 support for audiovisual systems, conferencing technologies, and workplace collaboration tools.
• Install, configure, and maintain conference room technologies including displays, projectors, and room control systems.
• Support AV platforms such as Crestron, Microsoft Teams Rooms, and related tech.
• Document troubleshooting procedures and SOPs for standard operations.
• Collaborate with IT, Facilities and vendors on deployments and upgrades.

Skills

AV systems support

Teams conferencing

Customer service

Education

Bachelor’s degree in IT/AV

Tools

Crestron

Microsoft Teams Rooms

Logitech

Video conferencing

Job description

Altera Corporation in San Jose, CA is seeking an IT & Audio Visual Support Specialist to provide expert AV and conference room support across our workplace technology environment.

You will troubleshoot complex AV issues, install and maintain room systems, and collaborate with IT, Facilities, and vendors to ensure reliable meetings and events. This role is on-site with occasional after-hours support.