AV & IT Support Technician II – Client Services

State of Mississippi; Jackson (MS); On-site; USD 36,000 - 51,000; Full time

Job summary

State of Mississippi is seeking a Client Support Technician II with AV support focus to maintain and troubleshoot audio/visual equipment across Capitol Complex meeting rooms in Jackson, MS.

The role requires experience with Windows OS, MS Office 365, and end-user IT support, with a customer-facing emphasis. A high school diploma is typical, with IT credentials preferred. The position is full-time and located on-site in Hinds County, MS.

Qualifications

• Experience with Windows operating systems, MS Office Suite and Office 365.
• Technical knowledge in hardware setup, maintenance and troubleshooting.
• Strong troubleshooting skills and ability to work under pressure.

Responsibilities

• Support operation of audio and visual equipment in board rooms and meeting rooms.
• Provide end-user IT and AV support to clients.
• Troubleshoot hardware and software issues and document resolutions.

Skills

Windows OS

MS Office 365

AV support

Hardware

Education

High school diploma

IT degree preferred

Tools

PC hardware

Apple hardware

Job description

State of Mississippi is seeking a Client Support Technician II with AV support focus to maintain and troubleshoot audio/visual equipment across Capitol Complex meeting rooms in Jackson, MS.

The role requires experience with Windows OS, MS Office 365, and end-user IT support, with a customer-facing emphasis. A high school diploma is typical, with IT credentials preferred. The position is full-time and located on-site in Hinds County, MS.