Client Support Technician II - 278

State of Mississippi; Jackson (MS); On-site; USD 36,000 - 51,000; Full time

Job summary

State of Mississippi is seeking a Client Support Technician II with AV support focus to maintain and troubleshoot audio/visual equipment across Capitol Complex meeting rooms in Jackson, MS.

The role requires experience with Windows OS, MS Office 365, and end-user IT support, with a customer-facing emphasis. A high school diploma is typical, with IT credentials preferred. The position is full-time and located on-site in Hinds County, MS.

Qualifications

• Experience with Windows operating systems, MS Office Suite and Office 365.
• Technical knowledge in hardware setup, maintenance and troubleshooting.
• Strong troubleshooting skills and ability to work under pressure.

Responsibilities

• Support operation of audio and visual equipment in board rooms and meeting rooms.
• Provide end-user IT and AV support to clients.
• Troubleshoot hardware and software issues and document resolutions.

Skills

Windows OS

MS Office 365

AV support

Hardware

Education

High school diploma

IT degree preferred

Tools

PC hardware

Apple hardware

Job description

Client Support Technician II - 278 in 25 - HINDS COUNTY, MS

State of Mississippi

$36,160.00 - $50,839.15 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9484-0161-20261103H

0161 - DFA-FINANCE AND ADMINISTRATION

Opening Date

11/03/2026

11/16/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$36,160.00

$50,839.15

About the Agency

The Mississippi Department of Finance and Administration is the primary agency responsible for State government financial and administrative operations, including employee payroll, vendor payments, employee Insurance, construction, maintenance, and protection of State buildings In the Capitol Complex, financial Information management systems, management of the State's vehicle fleet, and numerous other related activities. If you have any questions, contact Kesha Funches with Human Resources at 601-359-2824.

The Mississippi Department of Finance & Administration is seeking a Client Support Technician II with an AV Support focus for the Office of Information Technology. The primary duties will include supporting the operation of audio and visual equipment in the various board rooms, conference rooms, and meeting rooms in the Capitol Complex in Jackson, Mississippi.

What you'll need to be Successful

Incumbents at this level handle technical issues with a moderate complexity, frequently independently. This position requires experience in hardware and software setup, system administration, maintenance and troubleshooting, and end-user support. Professional experience with Windows operating systems, MS Office Suite and Office 365, PC and Apple hardware are required. Strong troubleshooting and problem-solving skills, the ability to work under pressure, and being highly detail-oriented and analytical are required. This is a customer-facing position and direct professional experience supporting IT and AV needs for clients is a must.

Preferred Qualifications

Typically requires a high school diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices and 1-3 years of end user support experience. Agency Preferred Qualifications: A two-year degree from an accredited institution in an IT discipline and at least one year of applicable professional experience directly supporting office automation, desktops, laptops, operating systems, networked devices, and software is required. A four-year degree in an IT discipline is preferred. Experience supporting audio and visual equipment in meeting rooms preferred.

See MSPB Careers for information regarding this classifications

Employer State of Mississippi

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201