Senior Enterprise AV Systems Engineer

Automatic Data Processing, Inc.; Dearborn (MI); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Jackson Dawson is seeking an experienced Enterprise Audio Visual (AV) Systems Specialist to join our IT Infrastructure team in Dearborn, MI. You will support, maintain, troubleshoot, and optimize the enterprise AV environment across office locations, focusing on professional audio, video, and collaboration systems.

The role involves hands-on support for conference rooms, boardrooms, and training spaces, with occasional travel to other offices and after-hours maintenance.

Formación

• 5+ years of experience supporting commercial or enterprise AV environments.
• Strong troubleshooting skills with professional audio and video systems.
• Experience supporting Shure ULX-D wireless microphone systems and Q-SYS environments.

Responsabilidades

• Support, maintain, and troubleshoot enterprise AV systems across multiple office locations.
• Troubleshoot audio, video, control, and networking issues in the AV signal chain.
• Provide executive-level and employee-focused support during meetings and live events.
• Image, configure, and deploy new computers and endpoint devices when needed.
• Document support activities and escalate advanced issues to appropriate teams.

Conocimientos

AV troubleshooting

5+ years exp

Customer service

Communication

Herramientas

Shure ULX-D

Q-SYS

Netgear AV switches

Dante networking

Microsoft Teams Rooms

Descripción del empleo

Jackson Dawson is seeking an experienced Enterprise Audio Visual (AV) Systems Specialist to join our IT Infrastructure team in Dearborn, MI. You will support, maintain, troubleshoot, and optimize the enterprise AV environment across office locations, focusing on professional audio, video, and collaboration systems.

The role involves hands-on support for conference rooms, boardrooms, and training spaces, with occasional travel to other offices and after-hours maintenance.