AV Integration & Support Services Manager

VIcom; Virginia; Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

VIcom - Virginia Integrated Communication in Virginia Beach, VA seeks a Manager of Audio-Visual Integration and Support Services to lead the AV technical group for the region. You will supervise team members, coordinate customer integration projects, and oversee service tasks from planning to delivery.

Collaboration with Lead Technicians, Project Managers, System Engineers and Professional Service Specialists is essential to allocate skills, manage risks, review time and expenses, and report

Responsabilidades

• Manage A/V Integration and Service Support Teams, including daily activities and career development.
• Oversee multiple Project Managers and report on project profitability.
• Act as customer point of contact for issue identification and resolution.
• Coordinate communication to meet customer expectations and deliverables.
• Provide status updates to clients on outstanding issues and project progression.
• Ensure documentation and reporting accuracy in ConnectWise Manage.

Descripción del empleo

VIcom - Virginia Integrated Communication in Virginia Beach, VA seeks a Manager of Audio-Visual Integration and Support Services to lead the AV technical group for the region. You will supervise team members, coordinate customer integration projects, and oversee service tasks from planning to delivery.

Collaboration with Lead Technicians, Project Managers, System Engineers and Professional Service Specialists is essential to allocate skills, manage risks, review time and expenses, and report