AV Event Services Technician — Elevate Hotel Experiences

Pinnacle Live; San Diego (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Pinnacle Live, an in-house AV and event production company, is hiring an Event Services Technician for Omni San Diego Hotel in San Diego, CA. The role covers floor operations, setup, strike, and operation of technology to deliver exceptional service to guests and clients.

You will work in a hospitality environment, supporting events with strong attention to detail, technical skills, and proactive client communication.

Qualifications

• High School Graduate or equivalent.
• Prior exposure to audio visual and/or hospitality industry.
• Computer proficiency (hardware, software and networking).

Responsibilities

• Ensure all event sets and strikes are completed according to SOPs.
• Greet guests/clients before event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Follows through on all client requests.
• Look for opportunities to enhance client’s event.
• Maintain accurate client event information within the Company’s business systems.
• Review daily invoices with client and obtain client’s signature on invoice(s).
• Comply with all Company security and safety measures and inventory controls.
• Ensure inventory is in good working order and secure from theft/damage.
• Make sure all Company occupied areas are clean and up to standards.

Skills

Strong technical aptitude

Excellent organizational skills

Strong interpersonal skills

Strong verbal listening and written

Strong customer focus

Team player

Education

High School Graduate or equivalent

Job description

Pinnacle Live, an in-house AV and event production company, is hiring an Event Services Technician for Omni San Diego Hotel in San Diego, CA. The role covers floor operations, setup, strike, and operation of technology to deliver exceptional service to guests and clients.

You will work in a hospitality environment, supporting events with strong attention to detail, technical skills, and proactive client communication.