AV Event Technician: Elevate Meetings & Experiences

Pinnacle Live, LLC; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Generous PTO/holidays

401k with company match

Health, vision, dental insurance

Job summary

Pinnacle Live, an in-house AV and event production company, operates at premier hotels and resorts across North America. The Event Services Technician supports floor operations, including setup, strike, and operation of technology solutions in a hotel setting, delivering unmatched guest experiences.

Responsibilities include greeting guests, operating equipment, maintaining inventory, and ensuring invoices are accurately processed.

Qualifications

• High school diploma or equivalent is required.
• Prior exposure to audio visual and/or hospitality industry is preferred.
• Proficient with computers, hardware, software and networking.

Responsibilities

• Set up and strike event equipment, ensuring all event sets follow SOPs.
• Greet guests/clients and provide clear instructions on equipment operation; maintain client communication for event success.
• Review daily invoices with client and obtain signatures; ensure inventory accuracy and security.
• Maintain inventory in good working order and report losses or damages immediately.
• Continuously develop technical skills in audio, video, staging and networking.
• Adhere to company policies and perform any other duties as assigned.

Skills

Technical aptitude

Planning

Organizational skills

Interpersonal skills

Communication skills

Team player

Education

High School diploma or equivalent

AV/Hospitality exposure

Computer proficiency (hardware, software, networking)

Job description

Pinnacle Live, an in-house AV and event production company, operates at premier hotels and resorts across North America. The Event Services Technician supports floor operations, including setup, strike, and operation of technology solutions in a hotel setting, delivering unmatched guest experiences.

Responsibilities include greeting guests, operating equipment, maintaining inventory, and ensuring invoices are accurately processed.