AV Event Services Supervisor — Lead Tech & Client Experience

confidential; United States; On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Generous PTO with holidays

401k with match

Health, vision, dental

Job summary

Pinnacle Live is seeking an Event Services Supervisor for Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA. You will supervise floor operations, manage setup and removal of AV equipment, and focus on delivering outstanding guest experiences.

You will lead internal and external labor, coordinate communications, and ensure equipment is safe, functional, and properly invoiced, while maintaining high service standards in a premier resort environment.

Qualifications

• Two (2) to three (3) year’s prior experience in the audio visual and/or hospitality industry.
• Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.

Responsibilities

• Supervise non‑union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Maintain accurate client event information into the Company’s billing/event order system.

Skills

Technical aptitude

Planning skills

Organizational skills

Interpersonal skills

Communication skills

Customer focus

Team player

Job description

Pinnacle Live is seeking an Event Services Supervisor for Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA. You will supervise floor operations, manage setup and removal of AV equipment, and focus on delivering outstanding guest experiences.

You will lead internal and external labor, coordinate communications, and ensure equipment is safe, functional, and properly invoiced, while maintaining high service standards in a premier resort environment.