AV Event Sales Coordinator - On Site

Hargrove, Inc.; Kissimmee (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Hargrove, Inc. in Kissimmee, FL is seeking a Sales Coordinator to support the Event Technology team by selling equipment and services for events of all sizes with a focus on events under $5K in revenue. Complete sales order entries and other sales related activities.

Provide general sales administration support including order entry, opportunity management, and customer follow-up. This position reports to the Regional Sales Director, Customer Support.

Qualifications

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality, or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and oral communication skills needed to effectively solicit and close business via phone/email.

Responsibilities

• Lead import/distribution for Venue complexes researching as needed to determine correct ownership of Lead.
• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
• Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
• Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

Skills

Communication skills

Technical aptitude

Sales experience

Education

High School diploma

Job description

Hargrove, Inc. in Kissimmee, FL is seeking a Sales Coordinator to support the Event Technology team by selling equipment and services for events of all sizes with a focus on events under $5K in revenue. Complete sales order entries and other sales related activities.

Provide general sales administration support including order entry, opportunity management, and customer follow-up. This position reports to the Regional Sales Director, Customer Support.