AV Engineer I

CoStar Group, Inc.; Arlington (VA); On-site; USD 73,000 - 107,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement plan

Paid time off

Tuition reimbursement

On-site fitness center

Job summary

CoStar Group, Inc. is looking for an AV Engineer I in Arlington, VA, to provide hands-on support for Microsoft Teams Rooms and telephony systems. The role involves troubleshooting AV issues, supporting corporate events, and managing telephony solutions.

Ideal candidates will have a Bachelor's degree and over 3 years of experience in AV and IT roles, particularly with Microsoft Teams and telephony systems. The position offers between $73,000 and $107,000 annually, with a comprehensive benefits package.

Qualifications

• 3+ years of experience in AV and IT support roles.
• Strong understanding of video conferencing technologies.
• Excellent communication skills and customer service mindset.

Responsibilities

• Provide support for Microsoft Teams Rooms and telephony systems.
• Troubleshoot AV and conferencing issues.
• Manage corporate telephony solutions.

Skills

AV technologies understanding

Customer service skills

Microsoft Teams Rooms support

Telephony systems knowledge

Education

Bachelor's degree

Tools

Microsoft Teams Phone

Extron GVE

Logitech Sync

AV systems

Job description

AV Engineer I

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It has been in business for over 35 years, and is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. CoStar Group is seeking an experienced and motivated AV Support Engineer to join our Global IT team in our Arlington, VA office.

In this role, you will provide hands‑on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in delivering exceptional user experiences, supporting live and hybrid events, and maintaining the reliability of our global collaboration systems. Occasional travel (30%) to other CoStar offices or event venues may be required, and you must be available for occasional after‑hours or weekend work to support events, build‑out and maintenance windows. This position is in Arlington, VA and is in office Monday through Friday.

Responsibilities

• Provide day‑to‑day support for Microsoft Teams Rooms (MTR) systems, ensuring consistent performance and reliability.
• Troubleshoot and resolve AV, conferencing, and telephony issues through CoStar’s IT support ticketing system.
• Manage, configure, and maintain corporate telephony solutions including Microsoft Teams Phone and SIP‑based VoIP infrastructure.
• Support live and hybrid corporate events, such as town halls and executive meetings, including setup, operation, and post‑event wrap‑up.
• Install, test, and maintain AV systems – displays, microphones, DSPs, control systems, and networked AV components.
• Collaborate with internal teams and external vendors on AV installations, upgrades, and technology rollouts.
• Monitor system health using platforms such as Teams Admin Center, Logitech Sync, or Extron GVE and LogicMonitor.
• Maintain accurate documentation, room schematics, and equipment inventories.

Basic Qualifications

• Bachelor’s degree from an accredited, not‑for‑profit, in‑person university or college.
• 3+ years of experience in AV, unified communications, and IT support roles in a corporate environment.
• Proven experience supporting Microsoft Teams Rooms and Teams Phone systems.
• Strong understanding of AV technologies, including video conferencing, audio DSPs, control systems, and networked AV solutions.
• Working knowledge of telephony systems, SIP, VoIP, and call routing fundamentals.
• Familiarity with networking concepts (VLANs, QoS, IP configuration) and troubleshooting AV‑over‑IP systems.
• Excellent communication and customer service skills with a proactive and detail‑oriented mindset.

Preferred Qualifications

• Certifications such as CTS, Microsoft Teams Rooms Pro Specialist, Microsoft 365 Teams Administrator Associate, or Crestron/Extron certifications.
• Experience supporting executive events, live streaming, or broadcast AV systems.
• Knowledge of monitoring tools such as Extron GVE, Logitech Sync, Vyopta, LogicMonitor or similar.

Benefits

• Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug, Life, legal, and supplementary insurance.
• Virtual and in‑person mental health counseling services for individuals and family.
• Commuter and parking benefits.
• 401(k) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• On‑site fitness center and/or reimbursed fitness center membership costs (location dependent).
• Access to CoStar Group’s Employee Resource Groups.
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We are committed to creating a diverse environment and are proud to be an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail].

CoStar Group is not able to provide visa sponsorship for this position.

This position offers an annual salary range of $73,000 – $107,000 determined by relevant skills and experience, in addition to a generous benefits plan.