AV Support Engineer I: Teams Rooms & Live Events

CoStar Group; Richmond (VA); On-site; USD 73,400 - 97,600; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(K) retirement plan with matching contributions

Paid time off

Tuition reimbursement

Job summary

CoStar Group is seeking an AV Support Engineer I to join its Global IT team in Richmond, VA. The role involves providing hands-on support for Microsoft Teams Rooms and audiovisual infrastructure in the office. Responsibilities include troubleshooting AV issues, managing telephony systems, and supporting live events.

The ideal candidate should have a Bachelor's degree, 3+ years of AV experience, and strong customer service skills. A generous annual salary range of $73,400 – $97,600 is offered, along with comprehensive benefits.

Qualifications

• 3+ years of experience in AV, unified communications, and IT support roles.
• Proven experience supporting Microsoft Teams Rooms and Teams Phone systems.
• Strong understanding of AV technologies, including video conferencing and audio DSPs.

Responsibilities

• Provide day‑to‑day support for Microsoft Teams Rooms systems.
• Troubleshoot and resolve AV and telephony issues.
• Manage and maintain corporate telephony solutions.

Skills

Microsoft Teams Rooms

AV technologies

Telephony systems

Customer service

Education

Bachelor's degree from an accredited University

Tools

Logitech Sync

Extron GVE

Teams Admin Center

Job description

CoStar Group is seeking an AV Support Engineer I to join its Global IT team in Richmond, VA. The role involves providing hands-on support for Microsoft Teams Rooms and audiovisual infrastructure in the office. Responsibilities include troubleshooting AV issues, managing telephony systems, and supporting live events.

The ideal candidate should have a Bachelor's degree, 3+ years of AV experience, and strong customer service skills. A generous annual salary range of $73,400 – $97,600 is offered, along with comprehensive benefits.