AV Client Relationships Associate (Hybrid)

FREEMAN; Las Vegas (NV); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Annual bonus up to 10%

Job summary

The Freeman Company is seeking an Associate Client Relationship Manager to grow relationships with new and existing accounts and to assist with AV project execution. You will coordinate orders, billing, and proposals while maintaining exceptional client service across internal and external stakeholders.

The role supports our Growth (Sales) team and offers a hybrid schedule, typically 2–3 days in-office/show site per week, with opportunities to travel to multiple U.S. locations.

Qualifications

• Bachelor’s degree preferred; relevant work experience acceptable.
• 1+ year of project management and on-site event coordination.
• Excellent customer service and communication skills.
• Experience with Salesforce or Workfront is a plus.

Responsibilities

• Assist in selling Freeman Audio Visual solutions to existing and new clients.
• Coordinate proposals, quotes, and presentations to potential clients.
• Maintain client relationships and upsell services for repeat business.
• Record activities in CRM (Salesforce) and ensure accurate billing info.
• Support project management systems (Workfront & Box) and scheduling timelines.
• Represent the company on-site at events to ensure client satisfaction.

Skills

Customer service

Communication

Time management

Organization

Negotiation

Education

Bachelor’s degree preferred

High School Diploma or equivalent

Tools

Salesforce

Workfront

Microsoft Office

Job description

The Freeman Company is seeking an Associate Client Relationship Manager to grow relationships with new and existing accounts and to assist with AV project execution. You will coordinate orders, billing, and proposals while maintaining exceptional client service across internal and external stakeholders.

The role supports our Growth (Sales) team and offers a hybrid schedule, typically 2–3 days in-office/show site per week, with opportunities to travel to multiple U.S. locations.