Associate, Event Client Relationship & Logistics

Freeman Company; Washington (District of Columbia); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Salary range $60,000-$70,000

Bonus up to 10%

Hybrid schedule

Travel up to 25%

Job summary

The Freeman Company is seeking an Associate Client Relationship Manager to develop and maintain relationships with new and existing clients, pursuing new and repeat business while identifying up-selling opportunities. You will lead planning and execution of events, providing support, consultation, and high-level logistics coordination, aligned with client budgets.

Based in Washington, DC, this role assumes a hybrid schedule (2-3 days in-office/show-site).

Qualifications

• 6+ months of related sales, account management, or project management experience
• Excellent customer service and organizational skills
• Ability to learn multiple internal and external systems
• Multi-task multiple events at a time
• Working knowledge of all Microsoft software applications

Responsibilities

• Based on location, able to book events up to $1 million annually
• Perform outbound sales calls, lead follow-up and sales qualifying
• Pursue sales opportunities with new and existing Show Organizer customers
• Manages client requirements, expectations, and scope changes per event
• Collaborate with other teams to ensure our client success
• Primarily sells and produces events in a local market
• Travels to show location to manage event from move-in through move-out
• Responsible for accurate and timely invoicing to client
• Maintains knowledge of all products and service offerings and identify additional lines of business for new and existing clients
• Quotes prices and manages budgets
• Responds to RFPs / RFIs
• Creates proposals and contracts
• Translates client requirements by working within internal systems to ensure requirements are delivered to the appropriate departments in a timely manner to ensure successful onsite execution
• Responsible to maintain and grow partnerships with facilities/venues
• Entertains clients as necessary

Skills

Sales experience

Account management

Project management

Tools

Microsoft Office

Job description

The Freeman Company is seeking an Associate Client Relationship Manager to develop and maintain relationships with new and existing clients, pursuing new and repeat business while identifying up-selling opportunities. You will lead planning and execution of events, providing support, consultation, and high-level logistics coordination, aligned with client budgets.

Based in Washington, DC, this role assumes a hybrid schedule (2-3 days in-office/show-site).