Autonomous Vehicle Support Specialist

Talkpush; Kirkwood (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k match

Life and Disability Insurance

Employee Assistance Program

Referral Incentive Program

Vacation time

Sick time

Competitive pay

Job summary

TaskUs is seeking team members to join a pioneering team shaping the future of transportation. You will help navigate AVs through complex scenarios, collaborate on path optimization, and ensure safety-focused operations.

The role requires strong problem-solving, communication, and customer-service skills, with extended driving experience and 24/7 schedule flexibility. Benefits include comprehensive health plans, PTO, 401(k) match, life and disability insurance, EAP, and a supportive,

Qualifications

• Strong focus on safety and attention to detail.
• Excellent problem-solving and decision-making skills.
• Ability to work in a fast-paced, ever-changing environment.
• Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience.
• At least 3 years driving experience on public roads.
• Adaptability to new technologies and processes.
• Ability to self-correct and learn from previous mistakes.
• Maintain safety compliance certifications.
• Able to stay focused and seated for long periods.
• Multitask in dynamic situations and be schedule-flexible for 24/7 operations.
• Valid driver's license with 3 years of driving experience and a clean driving record.
• Able to pass background, drug, and employment checks.

Responsibilities

• Navigational Assistance: Guide AVs through challenging situations for safe navigation.
• Decision Making: Collaborate with AVs to optimize driving paths.
• Safety Oversight: Monitor AV behavior and intervene as needed.
• Human-Machine Interaction: Maintain communication with AVs for cooperation.
• Problem Solving: Adapt to dynamic road conditions and address challenges.
• Continuous Learning: Analyze performance to optimize AV tech.
• Safety Compliance: Adhere to safety regulations and certifications.

Skills

Safety focus

Problem-solving

Decision-making

Customer service

De-escalation

Communication

Interpersonal skills

Attention to detail

Adaptability

Learning from mistakes

Safety certifications

Multitasking

Schedule flexibility

Driving license

Background check clearance

Job description

Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.

Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.

Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.

Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.

Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.

Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.

Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.

Key Requirements

Strong focus on safety and attention to detail

Excellent problem-solving and decision-making skills

Ability to work effectively in a fast-paced, ever-changing environment

Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience

At least 3 years driving experience on public roads

Adaptability to new technologies and processes

Ability to self-correct and learn from previous mistakes

Maintain safety compliance certifications

Ability to stay focused and seated for multiple hours at a time

Ability to multitask in dynamic situations

Schedule flexibility to support a 24*7 operation including holidays

Valid driver's license with 3 years of driving experience and a clean driving record

Ability to pass background, drug, and employment checks

Be part of a pioneering team shaping the future of transportation

Contribute to enhancing safety and efficiency on the roads

Work in a collaborative and supportive environment

Competitive holiday pay

Vacation time, sick time

Pay $21/h.

TaskUs will provide

Be part of a pioneering team shaping the future of transportation

Contribute to enhancing safety and efficiency on the roads

Work in a collaborative and supportive environment

Competitive pay

Vacation time, sick time

Life and Disability

401k

Employee Assistance Program

Referral Incentive Program

Health insurance

Comprehensive Plans: robust medical, dental, and vision plans, preventive care, and employer HSA contributions to help keep your healthcare costs low.

Paid time off

20 days + national holidays.

401(k) Match

Life and Disability Insurance

Company-paid life and disability insurance to protect you and your loved ones

Employee Assistance Program

We offer free confidential counseling, legal support, premium wellness apps, and flexible spending accounts to simplify your day-to-day life.

Much More

offering extras like pet insurance discounts, free medical second-opinion services, and tailored voluntary coverage options.

World Class Sites

Facilities is built for you to thrive, not just work. We have gaming consoles and recreational hubs to help you unwind and connect with teammates, quiet rooms and nap zones if you need to recharge, and fully stocked pantries with free snacks to fuel your day. These aren't just office perks; they are part of our people-first culture

About TaskUs

Greatness starts hereWith state-of-the-art workspaces, outstanding benefits and some of the best teammates in the world — we put our frontline first, period. No matter where you are in the world, we’re committed to investing in your career and future.