Autonomous Vehicle Emergency Response Specialist

TaskUs; New Braunfels (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Vacation time

Sick time

Comprehensive Medical, Dental and Vis

Life and Disability

401k

Birthday Leave

Employee Assistance Program

Referral Incentive Program

Job summary

TaskUs is seeking dynamic individuals to support autonomous vehicle safety. You will operate and assist self-driving vehicles, monitor operations, and help passengers while showcasing cutting-edge transportation tech.

Qualifications include a clean driving record with at least 3 years behind the wheel, strong communication, crisis management experience, and comfort with laptops, GSuite, and Chrome OS. The role requires flexible shifts, including nights and weekends.

Qualifications

• High school diploma required; degree in applied sciences is a bonus.
• Must type 40+ words per minute.
• Excellent verbal and written communication skills.
• Background check, drug test, and physical required.
• 3+ years of driving experience.
• 1 year of 911 telecommunications experience or similar preferred.
• Experience in crisis management or first responders roles preferred.

Responsibilities

• Operate and assist autonomous vehicles with safety at the forefront.
• Monitor operations using software, laptops, and smartphones.
• Provide safe, high-quality service to passengers.
• Safely recover driverless vehicles and assist passengers during incidents.
• Report on vehicle operations and safety issues.

Skills

De-escalation skills

Crisis management

Strong driving experience

Tech comfort with laptops

Stellar communication

Flexible shifts

Education

High school diploma

Tools

Laptops

GSuite

Chrome OS

Job description

Ready to drive into a cutting-edge career? TaskUs is looking for dynamic individuals to support and enhance the journey of autonomous vehicles. If you're tech-savvy, safety-conscious, and excited about the future of transportation, this is your chance to be part of a revolutionary team!

What You'll Do

• Be the Guardian of Safety: Operate and assist autonomous vehicles while ensuring top-notch safety standards.
• Adapt & Act Fast: Tackle ever-changing environments with quick thinking and a calm demeanor.
• Tech Whiz: Monitor and report on vehicle operations using software systems, laptops, and smartphones.
• Customer Hero: Provide excellent service to passengers and the public while showcasing the marvels of self-driving technology.
• Rescue Ranger: Safely recover driverless vehicles and assist passengers in navigating unexpected situations.

What You Bring to the Table

• Demonstrated de-escalation skills in safety-critical situations where tensions are high.
• Crisis management skills/experience
• A clean driving record and at least 3 years of driving experience.
• Comfort with technology and tools like laptops, GSuite, chrome OS
• Stellar communication skills to handle high-pressure situations with grace.
• Flexibility to work varied shifts, including nights, weekends, and occasional travel.

Perks of the Job

• Be at the forefront of autonomous vehicle innovation.
• A chance to build a career in a futuristic and rapidly growing field.
• Work with a team that values professionalism, safety, and continuous learning.

Minimum Requirements

• Must be 21+ years old with a high school diploma (bonus points for a degree in applied sciences!).
• Must be able to type 40+ words per minute.
• Excellent verbal and written communication skills.
• Pass a background check, drug test, and physical.
• Physical stamina for long hours of sitting.
• At least 3 years of driving experience required
• At least 1 year of 911 telecommunications experience or similar preferred
• Similar experience: Crisis Management, Suicide Prevention, First Responders, AV Emergency Support, AV Support, Air traffic control, Fire/EMS Dispatching, Remote Roadside Assistance Support

Pay $23/h.

TaskUs Will Provide

• Be part of a pioneering team shaping the future of transportation
• Contribute to enhancing safety and efficiency on the roads
• Work in a collaborative and supportive environment
• Competitive pay
• Vacation time, sick time
• Comprehensive Medical, Dental and Vision
• Life and Disability
• 401k
• Birthday Leave
• Employee Assistance Program
• Referral Incentive Program

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.