Autonomous Vehicle Support Specialist

Talkpush; Novi (MI); In loco; USD 26.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401k

Life and Disability Insurance

Employee Assistance Program

Referral Incentive Program

Vacation time

Descrizione del lavoro

TaskUs is seeking a safety-conscious operator to guide autonomous vehicles through complex environments and ensure safe navigation across varied road conditions. You will work in a fast-paced setting, collaborating with AVs to optimize routes while monitoring behavior and responding quickly to hazards.

The role requires a strong focus on safety, robust problem-solving, and excellent communication skills, with a track record of driving on public roads and passing standard checks.

Competenze

• 2 years customer service experience
• 3 years driving on public roads
• Valid driver's license with 3 years driving experience and a clean driving record
• Ability to pass background, drug, and employment checks

Mansioni

• Navigate AVs through challenging situations such as blocked streets, narrow lanes, and private driveways to ensure safe navigation.
• Collaborate with AVs to optimize driving paths considering lane closures and traffic conditions.
• Monitor AV behavior and intervene when necessary to prioritize safety.
• Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
• Adapt to dynamic road conditions and address unexpected challenges.
• Contribute to the improvement of AV technology by analyzing past performance for optimization.

Conoscenze

Safety focus

Problem solving

Decision making

Customer service

De-escalation

Communication

Interpersonal skills

Attention to detail

Adaptability

Descrizione del lavoro

Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.

Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.

Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.

Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.

Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.

Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.

Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.

Key Requirements:

• Strong focus on safety and attention to detail
• Excellent problem-solving and decision-making skills
• Ability to work effectively in a fast-paced, ever-changing environment
• Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience
• At least 3 years driving experience on public roads
• Adaptability to new technologies and processes
• Ability to self-correct and learn from previous mistakes
• Maintain safety compliance certifications
• Ability to stay focused and seated for multiple hours at a time
• Ability to multitask in dynamic situations
• Schedule flexibility to support a 24*7 operation including holidays
• Valid driver's license with 3 years of driving experience and a clean driving record
• Ability to pass background, drug, and employment checks
• Be part of a pioneering team shaping the future of transportation
• Contribute to enhancing safety and efficiency on the roads
• Work in a collaborative and supportive environment
• Competitive holiday pay
• Vacation time, sick time
• Pay $23/h

TaskUs will provide:

• Be part of a pioneering team shaping the future of transportation
• Contribute to enhancing safety and efficiency on the roads
• Work in a collaborative and supportive environment
• Competitive pay
• Vacation time, sick time
• Life and Disability
• 401k
• Employee Assistance Program
• Referral Incentive Program

Health insurance

Comprehensive Plans: robust medical, dental, and vision plans, preventive care, and employer HSA contributions to help keep your healthcare costs low.

Paid time off

20 days + national holidays.

401(k) Match

Life and Disability Insurance

Company-paid life and disability insurance to protect you and your loved ones

Employee Assistance Program

We offer free confidential counseling, legal support, premium wellness apps, and flexible spending accounts to simplify your day-to-day life.

Much More

offering extras like pet insurance discounts, free medical second-opinion services, and tailored voluntary coverage options.

World Class Sites

Facilities is built for you to thrive, not just work. We have gaming consoles and recreational hubs to help you unwind and connect with teammates, quiet rooms and nap zones if you need to recharge, and fully stocked pantries with free snacks to fuel your day. These aren't just office perks; they are part of our people-first culture

About TaskUs

Greatness starts hereWith state-of-the-art workspaces, outstanding benefits and some of the best teammates in the world — we put our frontline first, period. No matter where you are in the world, we’re committed to investing in your career and future.