Autonomous Vehicle Emergency Response Specialist

TaskUs; Chandler (AZ); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Autonomous vehicle innovation

Career growth in tech transportation

Competitive pay & benefits

Job summary

TaskUs is seeking on-site personnel in Chandler, AZ to support autonomous vehicle operations. You will guard safety, operate vehicles, and assist passengers as part of a forward-looking transportation team.

The role requires strong communication, crisis-management skills, and the ability to adapt to changing conditions, including night and weekend shifts. A high school diploma and driving experience are required, with a focus on safety and customer service.

Qualifications

• High school diploma required; degree in applied sciences is a bonus.
• Must be 21+ years old and able to pass background checks and drug tests.
• 3+ years of driving experience required; clean driving record expected.

Responsibilities

• Operate and assist autonomous vehicles while maintaining safety standards.
• Monitor vehicle operations and report issues using provided software and devices.
• Provide excellent service to passengers and the public while showcasing self-driving tech.

Skills

De-escalation

Crisis management

Strong communication

Adaptability

Flexible shifts

Education

High school diploma

Applied sciences degree (bonus)

Tools

Laptops

GSuite

Chrome OS

Job description

Job Description

Ready to drive into a cutting-edge career? TaskUs is looking for dynamic individuals to support and enhance the journey of autonomous vehicles. If you're tech-savvy, safety-conscious, and excited about the future of transportation, this is your chance to be part of a revolutionary team!

Job Description

Ready to drive into a cutting-edge career? TaskUs is looking for dynamic individuals to support and enhance the journey of autonomous vehicles. If you're tech-savvy, safety-conscious, and excited about the future of transportation, this is your chance to be part of a revolutionary team!

What You'll Do

• Be the Guardian of Safety: Operate and assist autonomous vehicles while ensuring top-notch safety standards.
• Adapt & Act Fast: Tackle ever-changing environments with quick thinking and a calm demeanor.
• Tech Whiz: Monitor and report on vehicle operations using software systems, laptops, and smartphones.
• Customer Hero: Provide excellent service to passengers and the public while showcasing the marvels of self-driving technology.
• Rescue Ranger: Safely recover driverless vehicles and assist passengers in navigating unexpected situations.

What You Bring to the Table

• Demonstrated de-escalation skills in safety-critical situations where tensions are high.
• Crisis management skills/experience
• A clean driving record and at least 3 years of driving experience.
• Comfort with technology and tools like laptops, GSuite, chrome OS
• Stellar communication skills to handle high-pressure situations with grace.
• Flexibility to work varied shifts, including nights, weekends, and occasional travel.

Perks of the Job

• Be at the forefront of autonomous vehicle innovation.
• A chance to build a career in a futuristic and rapidly growing field.
• Work with a team that values professionalism, safety, and continuous learning.

Minimum Requirements

• Must be 21+ years old with a high school diploma (bonus points for a degree in applied sciences!).
• Must be able to type 40+ words per minute.
• Excellent verbal and written communication skills.
• Pass a background check, drug test, and physical.
• Physical stamina for long hours of sitting.
• At least 3 years of driving experience required
• At least 1 year of 911 telecommunications experience or similar preferred
• Similar experience: Crisis Management, Suicide Prevention, First Responders, AV Emergency Support, AV Support, Air traffic control, Fire/EMS Dispatching, Remote Roadside Assistance Support

Pay $30/h.

TaskUs Will Provide

• Be part of a pioneering team shaping the future of transportation
• Contribute to enhancing safety and efficiency on the roads
• Work in a collaborative and supportive environment
• Competitive pay
• Vacation time, sick time
• Comprehensive Medical, Dental and Vision
• Life and Disability
• 401k
• Birthday Leave
• Employee Assistance Program
• Referral Incentive Program

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.