Autonomous Office Manager & Billing Coordinator

Senior Helpers of Northwest Chicago; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Pay On Demand

Bonus structure

Varied Discount Programs

Job summary

Senior Helpers of Northwest Chicago is seeking an Office Manager to lead the Niles, IL office. You will coordinate general office activities, assist with billing and payroll, and maintain both physical and electronic files. You’ll support other departments as needed to keep operations efficient and compliant.

The role emphasizes strong communication, data accuracy, and proactive problem solving to ensure high-quality client care and staff satisfaction.

Qualifications

• Minimum of two years in an office managerial setting.
• Ability to communicate pleasantly and effectively with callers and internal staff.
• Experience with a variety of the field’s concepts, practices, and procedures.
• Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills.

Responsibilities

• Answering calls with exceptional courtesy and projecting the brand’s commitment to care.
• Enter client inquiries into the home care CRM system and follow up promptly.
• Prepare client welcome packets, prospect information, and care communications.
• Coordinate client assessments and support caregiver visits as needed.
• Track performance data for the office and report on improvements.

Skills

Communication

Team collaboration

Customer service

Tools

Hireology

Job description

Senior Helpers of Northwest Chicago is seeking an Office Manager to lead the Niles, IL office. You will coordinate general office activities, assist with billing and payroll, and maintain both physical and electronic files. You’ll support other departments as needed to keep operations efficient and compliant.

The role emphasizes strong communication, data accuracy, and proactive problem solving to ensure high-quality client care and staff satisfaction.