Autonomous Haulage Field Technician

Pronto; Tucson (AZ); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, &

Job summary

Pronto is seeking a Field Service Technician to install, maintain, and repair autonomous haulage technology across U.S. mine sites. The role involves deploying retrofit kits, commissioning equipment, and providing on-site customer support with a focus on safety and uptime.

Ideal candidates have 3+ years in heavy equipment or related tech, be able to mobilize on short notice, and travel up to 75%. The starting pay ranges from $27.88 to $35.10 per hour with comprehensive benefits and ongoing field

Qualifications

• 3+ years hands-on experience as a heavy equipment, diesel, automotive technician, avionics, industrial controls, or military/vehicle maintenance technician
• Hands-on low-voltage (12/24V DC) electrical work: harness routing, connector termination, crimping, sensor and actuator installation
• Able to read and work from wiring diagrams, schematics, and installation drawings
• Must be able to mobilize on short notice (24-72 hours) and deploy for multi-week rotations, role is ~75% travel
• Valid US drivers license
• Comfortable with site conditions: extreme heat/cold, dust, altitude, shift work including nights and weekends
• Proficient with standard business tools (email, ticketing systems, spreadsheets, documentation platforms, instant messaging, and typical suite platforms)
• Makes sound judgement calls independently on site, with limited real-time support and often poor connectivity, and represent the company professionally at customer sites
• Strong communicator internally and externally with internal engineering as well as mine site crews.

Responsibilities

• Installation & Deployment: Installs, commissions, and troubleshoots autonomous retrofit kits on heavy-duty mining equipment at active open-pit sites
• Works on customer sites as part of a deployment crew, often as the sole technical presence
• Preventive Maintenance: Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance
• Monitor and log equipment conditions, identifying signs of wear, degradation, or environmental impact
• Troubleshooting & Repair: Diagnose and repair hardware, software, and connectivity issues in the field
• Customer Support: Serve as the face of Pronto during on-site visits, maintaining professional and responsive communication with customer personnel

Job description

Pronto is seeking a Field Service Technician to install, maintain, and repair autonomous haulage technology across U.S. mine sites. The role involves deploying retrofit kits, commissioning equipment, and providing on-site customer support with a focus on safety and uptime.

Ideal candidates have 3+ years in heavy equipment or related tech, be able to mobilize on short notice, and travel up to 75%. The starting pay ranges from $27.88 to $35.10 per hour with comprehensive benefits and ongoing field