Autonomous Field Service Tech: Low-Voltage & Network Expert

Kimble's Food by Design, LLC; Burlington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Company vehicle

Fuel card

Tool allowance

Paid time off

Job summary

Kimble's Corrections is hiring a hands-on Field Service Technician to install, maintain, and troubleshoot electronic equipment and network infrastructure across correctional facilities in North Carolina. You will manage routes, schedule, and vehicle, solving problems independently while ensuring security compliance.

This role requires traveling throughout North Carolina, performing preventive maintenance, and handling low‑voltage cabling, network devices, and Windows-based configurations.

Qualifications

• Experience with low‑voltage wiring and Ethernet cabling.
• Comfort with Windows OS and Microsoft Office.
• Working knowledge of computer hardware diagnostics and repair.
• Familiarity with networking fundamentals — switches/routers/WAPs.
• Willingness to travel extensively across North Carolina.

Responsibilities

• Install, configure, maintain, and repair inmate commissary and kiosk systems.
• Diagnose and repair computer hardware, peripherals, printers, scanners, payment devices, and network devices.
• Install and test low‑voltage cabling (Cat5/Cat6) and test connectivity.
• Configure network devices including switches, routers, and wireless access points.
• Perform preventive maintenance and respond to emergency service calls.
• Use Windows to document repairs and maintain service records.
• Read wiring diagrams and technical manuals to guide repairs.
• Travel throughout North Carolina to provide on-site support at facilities.
• Maintain inventory of parts, tools, and service equipment in the company vehicle.
• Build relationships with jail staff while following security procedures.

Skills

Self-direction

Organizational skills

Problem solving

Willingness to travel

Driver's license

Windows familiarity

Networking fundamentals

Tools

Hand tools

Power tools

Cable testers

Job description

Kimble's Corrections is hiring a hands-on Field Service Technician to install, maintain, and troubleshoot electronic equipment and network infrastructure across correctional facilities in North Carolina. You will manage routes, schedule, and vehicle, solving problems independently while ensuring security compliance.

This role requires traveling throughout North Carolina, performing preventive maintenance, and handling low‑voltage cabling, network devices, and Windows-based configurations.