Automotive Warranty Engineer - GIMS & Root Cause

ALTEN Technology USA; Auburn Hills (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

ALTEN Technology USA is seeking a Warranty Troubleshooting Engineer to support warranty analysis and issue resolution for hub housing components using GIMS. The role focuses on identifying root causes, containment and corrective actions, and collaboration with design, manufacturing, quality, and suppliers.

Ideal candidates have a bachelor’s in mechanical/industrial/automotive engineering and 1–4 years in warranty or quality engineering, with strong analytical skills and attention to detail.

Qualifications

• Bachelor’s degree in Mechanical, Industrial, Automotive Engineering or related field.
• 1–4 years in warranty, quality, manufacturing, or engineering support roles.
• Exposure to warranty systems or issue tracking tools (GIMS preferred).
• Strong analytical and data interpretation skills.

Responsibilities

• Monitor and analyze warranty claims and field data related to hub housing and related components.
• Use GIMS to track issues, document root cause investigations, and manage corrective actions.
• Conduct failure analysis and troubleshooting on returned components and field reports.
• Collaborate with design, manufacturing, quality and supplier teams to determine root causes.
• Support development and validation of containment, corrective and preventive actions (CAPA).
• Prepare technical summaries, dashboards, and reports for management review.
• Participate in plant visits, teardown activities, and supplier investigations as needed.

Skills

Analytical skills

Data interpretation

Strong communication

Warranty knowledge

Education

Bachelor’s degree in Mechanical/Industrial/Automotive Engineering

Tools

GIMS

Job description

ALTEN Technology USA is seeking a Warranty Troubleshooting Engineer to support warranty analysis and issue resolution for hub housing components using GIMS. The role focuses on identifying root causes, containment and corrective actions, and collaboration with design, manufacturing, quality, and suppliers.

Ideal candidates have a bachelor’s in mechanical/industrial/automotive engineering and 1–4 years in warranty or quality engineering, with strong analytical skills and attention to detail.