Automotive Warranty Claims Specialist

Mileone; Towson (MD); Vor Ort; USD 50.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health benefits

Training & mentoring

Employee Purchase Program

NextMile Scholarship Program

Employee Assistance Program

Zusammenfassung

MileOne Autogroup is seeking a Warranty Administrator to manage all aspects of warranty claims from creation through submission, payment, posting and adjustments. The role requires attention to detail and prompt handling of rejected claims in a fast-paced dealership environment.

The ideal candidate will coordinate with the service and accounting teams to ensure compliance with manufacturer requirements, stay updated on recalls, and maintain accurate documentation.

Qualifikationen

• Process warranty paperwork with proper documentation and factory/distributor criteria.
• Handle rejected claims per dealer/manufacturer specs and follow up on outstanding claims.
• Willingness to help train dealership personnel to process claims promptly and accurately.
• Knowledge of claims statement posting and reconciling warranty receivables.

Aufgaben

• Process all warranty paperwork to ensure proper documentation and verify criteria required by factory or distributor.
• Notifies management of deviations and works with service team to ensure integrity of repair orders.
• Keep abreast of all factory recalls and announcements.
• Work with departments involved in warranty to maintain proper procedures.
• Reconcile all warranty receivables and coordinate with accounting to obtain payments.
• Resubmit all rejected claims promptly or obtain authorization to write them off.
• Follow up on payment of outstanding claims and escalate as needed.
• Maintain a professional appearance and neat work area.
• Perform other duties as assigned.

Kenntnisse

Attention to detail

Professional attitude

Team training support

Cross-functional collaboration

Tools

Reynolds & Reynolds DMS integration

Jobbeschreibung

MileOne Autogroup is seeking a Warranty Administrator to manage all aspects of warranty claims from creation through submission, payment, posting and adjustments. The role requires attention to detail and prompt handling of rejected claims in a fast-paced dealership environment.

The ideal candidate will coordinate with the service and accounting teams to ensure compliance with manufacturer requirements, stay updated on recalls, and maintain accurate documentation.