Automotive Warranty Administrator

Placements24; Riverton (UT); On-site; USD 7,300 - 11,000; Full time

Benefits offered by this job

Health insurance

Year-end bonus

Career growth opportunities

Stable environment

Job summary

Placements24 is seeking an Automotive Warranty Administrator for a dealership in Upington. You will manage warranty claims, liaise between service, sales, and warranty providers, and ensure compliance with policies. The role requires strong organizational skills and knowledge of warranty processes.

The position offers a stable environment, potential year-end bonuses, and benefits. Prior automotive warranty experience and DMS proficiency are essential to succeed in this role.

Qualifications

• Experience as Automotive Warranty Administrator or similar role.
• Solid understanding of automotive terminology and repair processes.
• Proficiency with dealership management systems (DMS) and warranty claim software.
• Excellent organizational and time-management skills.

Responsibilities

• Process and submit warranty claims accurately per manufacturer guidelines.
• Review repair orders to ensure coverage and required documentation.
• Communicate with service advisors and technicians for claim information.
• Follow up on outstanding claims, track payments, and resolve discrepancies.
• Maintain organized warranty filing systems, physical and electronic.
• Stay updated on manufacturer warranty policies and updates.

Skills

Warranty admin

DMS software

Attention to detail

Communication

Tools

Warranty software

Dealership systems

Job description

About the Role

Our client is seeking a meticulous and organized Automotive Warranty Administrator to manage warranty claims and processes at their dealership in Upington . This critical role involves ensuring that all warranty-related paperwork is accurately completed, submitted, and processed in a timely manner to maximize reimbursement from manufacturers. You will be the liaison between the service department, the sales department, and the warranty providers, ensuring compliance with all warranty policies and procedures. The ideal candidate possesses strong administrative skills and a thorough understanding of automotive warranty processes.

Key Responsibilities

• Process and submit all warranty claims accurately and efficiently, ensuring compliance with manufacturer guidelines.
• Review repair orders to ensure all work performed is covered under warranty and all required documentation is present.
• Communicate with service advisors and technicians to obtain necessary information for claim submissions.
• Follow up on outstanding claims, track payments, and resolve any discrepancies or rejections.
• Maintain organized warranty filing systems, both physical and electronic.
• Stay up-to-date with manufacturer warranty policies, procedures, and any updates.

Requirements

• Previous experience as an Automotive Warranty Administrator or in a similar administrative role within the automotive industry.
• Solid understanding of automotive terminology and basic repair processes.
• Proficiency in using dealership management systems (DMS) and warranty claim software.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple tasks and meet strict deadlines.
• Good communication and interpersonal skills.

Benefits

• Competitive salary commensurate with experience.
• Standard employee benefits, including health insurance.
• Opportunities for administrative career growth within the automotive sector.
• A stable and professional working environment.
• Potential for year-end bonuses based on departmental performance.