Automotive Warranty Administrator

Placements24; Willows (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Placements24 is seeking an organized Automotive Warranty Administrator for a dealership role in the United States. The successful candidate will manage warranty claims, liaise with manufacturers, and maintain meticulous records to support the service department’s financial health and operations.

Responsibilities include preparing and submitting claims, verifying coverage, communicating with technicians, and ensuring compliance with manufacturer policies.

Responsibilities

• Prepare, submit, and follow up on warranty claims to manufacturers and extended warranty providers.
• Ensure all warranty claims are accurate, complete, and comply with manufacturer policies and procedures.
• Review service repair orders to verify that work performed is covered under warranty.
• Communicate effectively with service technicians and advisors to gather necessary information for claims.
• Liaise with manufacturer representatives to resolve claim issues and discrepancies.
• Process warranty parts returns and manage inventory associated with warranty work.
• Maintain accurate and up-to-date warranty records and filing systems.

Job description

About the Role

Our client, a respected automotive dealership group with a significant presence in Welkom, Free State , is looking for an organized and detail-oriented Automotive Warranty Administrator to manage their warranty claims and processes. This role is crucial for ensuring the financial health and smooth operation of the service department. The successful candidate will be responsible for processing warranty claims accurately and efficiently, liaising with manufacturers, and maintaining meticulous records. We are seeking an individual with strong administrative skills, a keen eye for detail, and a solid understanding of automotive service procedures. This is an excellent opportunity for someone looking to build a stable career in the administrative side of the automotive industry. The role requires a proactive approach to problem-solving and a commitment to upholding the dealership's reputation for excellence. The successful candidate will play a key part in maintaining strong relationships with automotive manufacturers.

Key Responsibilities

• Prepare, submit, and follow up on warranty claims to manufacturers and extended warranty providers.
• Ensure all warranty claims are accurate, complete, and comply with manufacturer policies and procedures.
• Review service repair orders to verify that work performed is covered under warranty.
• Communicate effectively with service technicians and advisors to gather necessary information for claims.
• Liaise with manufacturer representatives to resolve claim issues and discrepancies.
• Process warranty parts returns and manage inventory associated with warranty work.
• Maintain accurate and up-to-date warranty records and filing systems.
• Track claim status and