Automotive Traffic Manager & KPI Leader

Sonic Automotive; Greenville (TX); Presencial; USD 48.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

HSA

401k

Paid time off

Award-winning training

Career advancement

Employee discounts on car purchasing/"

Personal Automotive Concierge Service

Descripción de la vacante

Son ic Automotive is seeking a Traffic Manager in Texas to own traffic management playbooks, optimize in-store structure, and drive KPI performance. You will work with dealership teams and the Brand Traffic Management Director to boost sales and profitability.

This role requires at least 2 years in automotive retail management and in-house training experience; proficiency with CDK CRM and MS Office is expected. Competitive benefits and comprehensive training are offered.

Formación

• Minimum 2 years automotive retail management.
• Minimum 2 years training and development (store and/or corporate level).
• Able to set priorities, multi-task, achieve goals and obtain buy-in.
• Ability to identify opportunities and create action plans to improve sales performance.
• Proficient in CDK CRM (Elead).
• Exceptional communication skills, both written and verbal.
• Ability to establish and maintain strong internal and external relationships.
• Strong organizational and analytical skills, including: planning strategy, problem solving and root cause identification.
• Experience in developing strategies and communication.
• Experience in group facilitation, coaching and leading teams.
• Must be technology savvy and current on business trends.
• Must be adaptable to change.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsabilidades

• Maintains a thorough understanding of Traffic Management.
• Assists store in identifying and addressing low performing areas in comparison to KPIs, targets, and objectives.
• Partners with TMDs and General Managers to implement action plans and hold teams accountable.
• Drives standardization of traffic management processes at the department level.
• Communicates traffic management changes and enhancements to all applicable staff.
• Collaborates with TMD and eLead support to resolve issues and complete requests.
• Outlines precise growth plans in the department to achieve KPIs and awards.
• Performs monthly traffic management audits and reviews scorecards.
• Facilitates weekly internet traffic management meetings.
• Mysteriously shops competitors and internal departments to ensure lead performance is precise.
• Reviews call performance daily through CallRevu.
• Inspects website accuracy and quality (mobile and desktop).
• Holds management and sales teammates accountable for results and KPI targets.
• Trains, coaches, mentors, and develops teammates as needed.

Conocimientos

Automotive retail management

Training & development

Communication skills

Team leadership

Analytical skills

Relationship building

Herramientas

CDK CRM (Elead)

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descripción del empleo

Son ic Automotive is seeking a Traffic Manager in Texas to own traffic management playbooks, optimize in-store structure, and drive KPI performance. You will work with dealership teams and the Brand Traffic Management Director to boost sales and profitability.

This role requires at least 2 years in automotive retail management and in-house training experience; proficiency with CDK CRM and MS Office is expected. Competitive benefits and comprehensive training are offered.