Traffic Manager - Momentum Volkswagen

Sonic Automotive, Inc.; Houston (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

HSA

401k

Paid time off

Zusammenfassung

Sonic Automotive, Inc. is seeking a Traffic Manager for Momentum Volkswagen in Houston, TX. This leadership role focuses on 100% Traffic Management Playbook compliance, in-store structure, and maintaining Sonic Brand KPI performance.

You will work with dealership teams and the Brand Traffic Management Director to boost traffic management, sales, and profitability. You will collaborate with New and Used Vehicle Operations, align with management on growth plans, and report to the General Manager

Qualifikationen

• Minimum 2 years automotive retail management.
• Minimum 2 years training and development (store and/or corporate level).
• Exceptional communication skills, both written and verbal.

Aufgaben

• Maintain Traffic Management Playbook compliance and KPI performance.
• Identify low performing areas and implement action plans with accountability.
• Drives standardization of traffic management processes at department level.
• Communicate traffic management changes to all departments.
• Report to General Manager in alignment with Traffic Management Director.

Kenntnisse

Leadership

Communication

Analytical thinking

Training & development

Tools

CDK CRM

Elead

Microsoft Office

Jobbeschreibung

Traffic Manager - Momentum Volkswagen in Houston, TX at Sonic Automotive

Location: 2405 Richmond Avenue
Houston, TX 77098

Job Type: Management

Experience: Associate

About

one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Benefits

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Traffic Manager is responsible for three primary areas: ensuring 100% Traffic Management Playbook compliance, owning in-store structure, and maintaining Sonic Brand KPI performance.

They will work side-by-side with dealership teammates and Brand Traffic Management Director to identify strengths and opportunities in each of the areas listed above. The Traffic Manager will assist the store in executing to increase overall Traffic Management performance, dealership sales, and profitability.

This position also works laterally with other management personnel in the dealership, with emphasis on New and Used Vehicle Operations. This is to bring a comprehensive analysis and well-rounded resource to the assigned departments.

The Traffic Manager will report directly to the General Manager in alignment with their Traffic Management Director.

Duties and Responsibilities:

• Maintains a thorough understanding of Traffic Management
• Assists store in identifying and addressing low performing areas in comparison to individual KPI’s, targets, and objectives
• Partners with TMD’s and General Managers to implement action plans based on opportunities, and hold teams accountable to achieving defined objectives
• Drives standardization of traffic management processes at the department level
• Effectively communicates traffic management changes and enhancements to all applicable department teammates
• Partners with TMD and eLead support team to resolve issues and complete requests
• Outline precise growth plans in the department to achieve KPI’s, metrics, and awards
• Perform monthly traffic management full audit. The scorecard can be found in the Traffic Management Playbook Chapter 1 – Overview, KPI’s Support
• Facilitates weekly internet traffic management meeting. Guidance structure is in Traffic Management Playbook Chapter 7 Internet
• Mystery shops our competitors weekly as well as our own departments to ensure lead performance is handled with precision
• Review call performance daily through CallRevu
• Inspect website (mobile and desktop), check for accuracy and quality (i.e., specials, photos etc.)
• Holds management and sales teammates accountable for achieving results and hitting KPI targets
• Trains, coaches, mentors, and develops teammates where needed

Requirements:

• Minimum 2 years automotive retail management
• Minimum 2 years training and development (store and/or corporate level)
• Able to set priorities, multi-task, achieve goals and obtain buy-in
• Ability to identify opportunities and create action plans to improve sales performance
• Proficient in CDK CRM (Elead)
• Exceptional communication skills, both written and verbal
• Ability to establish and maintain strong internal and external relationships
• Strong organizational and analytical skills, including: planning strategy, problem solving and root cause identification
• Experience in developing strategies and communication
• Experience in group facilitation, coaching and leading teams
• Must be technology savvy and current on business trends
• Must be adaptable to change
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

All your information will be kept confidential according to EEO guidelines.