Automotive Tire & Service Retail Leader

DOBBS TIRE & AUTO CENTERS; Brook Park (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

DOBBS TIRE & AUTO CENTERS is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment. You will assess customer needs, recommend tires and services, and oversee day-to-day sales operations.

As a hands-on leader, you will balance customer service, shop workflow, and team coordination while maintaining a clean, organized showroom and active merchandising.

Qualifications

• Minimum of1 year of experiencein retail sales management.
• Automotive repair industry experience is preferred.

Responsibilities

• Greet customers and assess their tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels,assistwith tire stocking, andmaintainorganized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge toassistcustomers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Retail sales management

Customer service

Team leadership

Communication

Job description

DOBBS TIRE & AUTO CENTERS is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment. You will assess customer needs, recommend tires and services, and oversee day-to-day sales operations.

As a hands-on leader, you will balance customer service, shop workflow, and team coordination while maintaining a clean, organized showroom and active merchandising.